Administrative/Office Assistant

JEANETTE LUDWIG

Pasadena, Texas ***** ~ 713-***-**** cell ~ 281-***-**** home

**************@***.*** ~ LinkedIn Profile: https://www.linkedin.com/in/jeanette-ludwig-185638133/

Dedicated, dependable Administrative Support Professional with extensive experience in providing support to executive-level management in the energy industry while maintaining confidentiality. Personable fast learner with a strong work ethic and an attitude toward teamwork to achieve a quality work environment. Exceptional organizational skills with attention to detail and a determined focus on accuracy. Excellent communication skills with emphasis on grammar, punctuation, and spelling.

Core Skills

Administrative/Clerical Support Travel and Calendar Management Inventory Control Purchasing

Decision Making Problem Solving Communication Time Management Prioritizing Teamwork Quality Assurance Active Listening Leadership and Relationship Building

Critical Thinking Microsoft Office Concur Oracle iExpense PeopleSoft

Career History

Volunteer Work (community-based involvement for religious institution and pet-rescue group including leadership, event-organizing, and fundraising committees) 2018 - present

Medical Leave (resumed job search after recovery) January 2017 - April 2018

Enbridge Energy Company December 2012 - October 2016

Houston, Texas 77002 (contractor for first six months)

Provided administrative support to Public Affairs & Communications Department

•Managed Outlook calendars, travel arrangements, and conference registration for Senior Manager, State Government Affairs based in Houston, TX, and Senior Director, State Government Relations based in Washington, DC

•Generated expense reports and reconciled corporate credit card charges for timely and accurate reimbursement and payments

•Managed applications for Safe Community and employee volunteer grant programs and submitted to Accounts Payable for processing and payment; maintained related spreadsheets accordingly and monitored for budgetary purposes

•Processed check requests for payment of corporate sponsorships and memberships

•Set up vendor identification information in Accounting system as needed

•Coded and reconciled invoices online for payment to outside vendors

•Screened phone calls on dedicated line for media inquiries and disseminated via email to Public Affairs team for appropriate response

•Entered weekly time into PeopleSoft for Public Affairs staff and generated related reports

•Requisitioned equipment and services using internal online system as needed

•Provided backup to the company’s receptionist on a rotational basis

Chevron Corporation August 2007 - August 2012

Energy Technology Company

Houston, Texas 77002

Provided administrative support to Training Managers in Global Knowledge Management (GKM) and in Drilling & Completions (D&C)

•Administered weekly technical training courses and the monthly D&C Leadership Workshop held at Briarpark training facility

Registered attendees, recruited opening speakers from within the company, coordinated dinner arrangements with local restaurant, processed invoices for payment to event vendors, and generated quarterly financial reports

Managed training center administrative matters with company credit card with $25,000 monthly limit and reconciled online statement with proper charge codes for approval

Planned menu and ordered weekly catering for training classes

Maintained office supply stock for training class use and ordered as needed

Ordered ergonomic and IT equipment, business cards, and other materials as required

•Managed complex international travel reservations, visa acquisition, and passport renewal for D&C Training Manager and staff of instructors

•Scheduled meetings, reserved conference/training rooms, entered visitor information into online security system for badges, and greeted/escorted outside visitors and contract instructors

•Planned, coordinated, and implemented logistics for senior-level internal and external events including a week-long workshop for worldwide Training Managers at Magnolia Hotel Houston, retirement dinners, and departmental teambuilding events

•Handled onboarding and offboarding of employees

Houston Zoo, Inc. 2005 - 2007

Houston, Texas 77030

Provided administrative support to Development, Membership, and Marketing Departments

KBR, Inc., a Halliburton Company 1992 - 2004

Houston, Texas 77002

Provided administrative support to Tax, Proposals, Project Management, and Subcontracts Departments

•Supported tax attorneys and CPAs in preparing and filing corporate tax returns and implementing expatriate tax program for overseas assignments

•Handled travel arrangements for Tax Director and staff of 20

•Organized and maintained subcontract vendor files

•Entered departmental timesheets into payroll system

•Provided backup phone coverage on executive management floor

Also employed as a Senior Secretary at Shell Oil Company

Education and Development

•Continuing education courses, Microsoft Office

•Business/Office Administration courses, San Jacinto College, Pasadena, Texas

•Graduate, Pasadena High School, Pasadena, Texas

Corporate-sponsored Training

- Safety and Ergonomics

- Emergency Preparedness for Office Buildings

- Defensive Driving

- Effective Listening

- Put it in Writing

- Communications: Interpersonal Skills

- Managing Multiple Priorities and Projects

- Stress Management

- Individual Quality Training

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