Bank operation officer

Edupe, Omogbolahan Oluwatobi

*, ***** ****** *** ***** ROUNDABOUT

ISOLO ROAD-LAGOS

PHONE (+234)081********, *****-****************@*****.*** PROFILE

Passionate and driven office administration professional with a proven track recording, supporting the management of office functions in demanding corporate environments with extensive office management and administration experience with leading global organization; I have worked across numerous business support roles including Office Assistant and Customer Service Executive. I am a confident user of Microsoft Office packages and am able to meet challenging deadlines to ensure efficiency within any office function and fully support the greater business goals. Skills

• Office Management Analytical

• Business Process Improvement Communication Skills

• Time Management Leadership

• Computer Literacy /Ms. Office Team Work

Work Experience

Unity bank January 2020-Till Date

Fund Transfer Officer

Outline

Ensuring customers funds transfer instructions are efficiently and promptly executed without delays and also serve as back up for head of operation.

Ensuring customers transactions (Managers cheque, Nip etc.) are processed with approved service turnaround time.

Ensuring daily balancing of Automated Teller Machines (A.T.M) and maintenance of atm, processing of clearing cheque.

Update monitoring and maintain proper accounting records documentation of branch transaction to prevent fraud.

Reviewing incoming /outgoing clearing cheque to ensure timely/proper booking of all fixed deposits, preparation of deal slips and proper filling of all documents. Unity Bank July 2018- January 2020

Teller Agent

Outline

Potential grade of integrity, providing excellent customers services in handling customer’s transaction referring credit products and handling cash drawers. Key Responsibility-

• Cross-sells bank products by answering inquiries; informing customers of new services and product promotions ascertaining customer’s needs; directing customers to a branch representative.

• Reconciles cash drawer by providing cash transaction counting and packaging currency and coins; reconciling loans coupons and other transaction turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency.

• Complies with bank operations and security procedures by participating in all dual-control functions.

• Contribute to team effort by accomplishing related results needed.

• Perform account maintenance for members who want to change their banking products. OFFICE OF THE ACCOUNTANT GENERAL (NYSC) November 2017-July 2018 Office Assistant

Outline

Broad ranging role providing executive assistance, Document Preparation and office management, reporting to the Head of Department.

Key Responsibilities:

• Responding to a variety of customers request and solving customer’s complaint’s

• Providing answers to the questions and inquires of customers, as well as providing detailed clarifications when necessary

• Filing of documents concerning 10%-20% deduction of loans and contributions of the civil servant engaged in the housing scheme.

• Documentation of loans and contributions of the ministries in the state KC GAMING AND NETWORKING February 2017-June 2017

Customer Service Executive

Outline

Reporting to the Administrative Manager, assisting clients with various technical problems and ensuring customers satisfaction.

Key Responsibilities:

• Responding to a variety of customers request and solving customers complaints

• Active participation in generating sales leads and opening of accounts for customers

• Providing answers to the questions and inquires of customers, as well as providing detailed clarification when necessary

• Selling the company’s products and service and ensuring maximum customers satisfaction at all levels

• Providing appropriate and accurate information about the company and its products EDUCATIONAL QUALIFICATION WITH DATE

2016 B.Sc. (Ed) Business Education Lagos state University. 2011 Igbobi College Yaba Waec Certificate

2005 Foundation Junior School FLSC

Certificates

National Youth Service Corps

Data Processing and Information Technology

Professional Association

Chartered Institute of Personnel Management C.I.P.M Chartered Institute of Bankers of Nigeria C.I.B.M

LEADERSHIP

Environmental Community Development Service (Director of Social) Nysc BIODATA

Date of birth: July 10, 1995

State of origin: Lagos

Sex: Male

Marital Status: Single

HOBBIES

I love meeting people, playing scrabble, crossword puzzles. I enjoy playing the drums, volunteer or charity work.

REFEREES

Mr. Bamgbose Anthony

080********,***************@*****.***.

Lecturer, Lagos State University

Mr. Ewelike Anthony

080********,*************************@*****.***

CEO Jullybee Integrated Services Nig Ltd

Contact this candidate