Customer support executive

SHRUTHI SALONI

* ** **** ******, ********-******, Tq:Gangavathi Dis:koppal, Karnataka 812-***-**** ****************@*****.***

Career Objective:

Aspire to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself completely and realize my capabilities. Willing to work as a key player in challenging & a creative ambience and at any place.

EXPERIENCE

08/06/2017 Customer Support Associate

07/04/2019 Conneqt business solutions Ltd

Answer incoming calls and respond to customer's emails.

Management and resolve customer complaints.

Provide product and service information to customers.

Nonvoice process (chatting process)

13/11/2019 Relationship Manager

26/03/2020 Goodwill wealth management pvt Ltd

Follow the leads & approach to clients to make payin

Resolve customer issues & Build long term relationship with clients

Open Mutual Fund a/c’ts

EDUCATION

MBA

57.41% 2017

NCCM college, Sindhanur

BBM

58.61%

2013

TECHNICAL SKILLS

MS Office, MS PowerPoint

DTP

PROJECT :

Title: A Study on Employee Welfare Measures With Reference to RBKMUL, Ballari 60 days

To increase standard of living of employees by providing necessity support.

To reduce industrial disputes & improve industrial relationship.

PERSONAL STRENGTHS

Self motivation

Hardworking, Punctual

Quick learner

Dedicated and Committed

Willingness to learn new things

PERSONAL DETAILES :

DOB : 10/06/1992

Marital status : Single

Nationality : India

Known Languages : English, kannada,Telugu

Hobbies : Playing chess, cooking, mehandi

Passport : No

SHRUTHI SALONI

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