Patient Care Coordinator

Kaycee Vergara Marquez

**** ********* **. ***. *** San Diego, Ca 92108 949-***-**** **********@*****.***

Proficient Compassionate Dedicated

I chose healthcare as my career path, because I enjoy assisting and caring for others. Caring is not only what I voluntarily enjoy giving, but it is in my nature to give my care to others. I believe caring is the very heart of nursing. I want to care for others, ensuring a safe and healthy environment, help others to do what they would do for themselves, if they could. Thus, using understanding of medical conditions, as well as knowledge of nursing in deciding on patient care. Promote wellbeing of the patients in all situations. I will not only be taking care of the patient, but also giving comfort and support to the patient and his or her family. Caring, supporting, and giving my best assistance to others is what is a part of me, and what I love doing; which is why I not only believe healthcare is the best path for me, but is the best career fit to what I inspire doing.

Fluent in English, Tagalog.

Medical Experience

Sharp Grossmont Hospital April 2019 – September 2020

Case Management Coordinator

Supports Case management/Social work staff to meet department objectives, facilitates effective communication between department staff and the internal and external customers to the department, including but not limited to the business office, revenue cycle, payors, long term care, sub-acute facilities, and patients/families. Reviews complex request for medical care and services. Assists with discharge planning, inpatient admission, skilled nursing facility admission, including requests for outpatient care, durable medical equipment, home health, in accordance with payor guidelines. Provide support and help facilitate care coordination services provided by the Hospital Case Manager.

Vital Care Health Systems Home Health June 2017 – April 2019

Office Coordinator

Answering incoming phone calls, communicating with patients and clinicians (RN’s, LVN’s, PT’s, OT’s, ST’s) and MD offices, reporting and tracking patient hospitalizations, ordering durable medical equipment (DME), assisting with Medical Records, conducting patient surveys, and maintenance of office.

Guardian Home Care Services May 2016 – June 2017

Care Aide / Caregiver

Provide basic care to individuals who cannot care for themselves. Working with chronically ill or disabled clients, assisting with a variety of everyday tasks: housekeeping, running errands, preparing meals, ensuring personal hygiene, and offering social stimulation. Also responsible for administering treatments and monitoring client's health condition. Also patients in Assisted Living Facilities and Skilled Nursing Facilities.

Applied Medical Resources August 2015 - December 2015

Medical Assembler

Using a variety of hand and power tools, fixtures, work instructions and test equipment; perform a series of operations to correctly assemble and test medical devices.

Guardian Health Care Services February 2011 – July 2015

Case Manager

Admits new clients by reviewing records and applications: conducting orientations, establishes treatment programs by setting schedules and routines: coordinating services being provided: arranging resources including transportation and escort, monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support, maintains clients’ records by reviewing case notes: logging events and progress, prepares reports by collecting, analyzing and summarizing treatment and results data and trends; compiling statistics; completing grant and subsidy applications.

Emeritus of San Juan Capistrano March 2007 - November 2010

(Formerly Brighton Gardens, Sunrise)

Care Manager

Focus on residents' individual needs. Personalized assistance and supportive services at a level while the resident is kept at their comfort and independence. Providing daily assistance to the individual's daily needs. Tasks including: assisting resident with bathing, dressing, and grooming, make the resident's bed and change the linens when needed, encourage and assist resident to engage in physical and mental exercises, and companionship.

Clinical Experience

Healthbridge Children’s Hospital, Student LVN August 2011 – August 2011

MedSurg, Telemetry, ER, ICU and OR: Observed care for common illnesses, including emergency & trauma, DM, HTN, CHF, URI’s, UTI, dyslipidemia, asthma, I & D procedures, suturing/suture removal, hypo/hyper-thyroidism, proteinuria, arthritis, obesity, GERD, IBS and cardiac illnesses.

West Anaheim Medical Center, Student LVN April 2011 – April 2011

Adult Long Term Psychiatric: Observed multiple adult mental health illnesses in clients, including depression, anxiety, schizophrenia, 5150 policy and procedure and OCD.

Garden Grove Medical Center, Student LVN May 2011 – May 2011

Med/Surg, Telemetry, ICU: Observed clients in long term acute care with common diagnoses of DM, UTI, URI, Pneumonia, A-Fib, HTN, CVA, s/p stents, MI, cardiomyopathy, CHF and CAD.

Bellflower Medical Center, Student LVN July 2011 – July 2011

Maternal, OBGYN, PICU, NICU, Post-Partum/Antepartum: Observed well woman annual and obstetric exams, including bi-manual exams, pap-smears clinical breast exams, and fetal measurements, FHM, BPP, U/S; provided patient education in family planning & STI prevention.

EDUCATION

Tertiary (2009 – 2011)

Licensed Vocational Nurse (LVN) Stanbridge College 2041 Business Center Dr, Irvine, CA 92612

Secondary (2002 – 2006)

Serra High School 31422 Camino Capistrano, San Juan Capistrano, CA 92675 2002 – 2006

Additional Experience

Manila Foodmart

Cashier/Server/Filer

Customer service

Served food, and cashier, and money counting

Filed documents and input into the computer (sales, prices, distributors, etc.)

Computer Proficiencies

Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint

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