Manager

HUGO MALDONADO

**** ******** **. ***. ** · 915-***-****

**********@*******.***

I am looking establish a strong foundation of work experience in the Business industry through an internship, part0time, or fulltime employment.

EXPERIENCE

APRIL 2019 – JULY 2020

SUPERVISOR/MANAGER, poke3 ventures

My task as a supervisor/manager for the company was to keep operations running smoothly. Usually in command of a group of 2-3 team members. Part of my tasks was to also provide content for the companies’ social media networks.

JULY 2020 – CURRENT

AT&T CLG AGENT, alorica

My job working for the AT&T loyalty department was to retain customers wishing to separate from the company. I was trained to de-escalate hostile customers and persuade them into an integrated solution or offer to retain them.

EDUCATION

JUNE 2019

HIGH SCHOOL DIPLOMA, coronado high school

I involved myself in rigorous courses such a Dual Credit and Advanced Placement. Grade Point Average: 3.4

AUGUST 2019

FINANCE, university of texas at el paso

Current undergraduate seeking a degree in Finance under the College of Business Administration

SKILLS

Bilingual – Fluent in English and Spanish.

Quick-Witted

Adaptable

Leader

Problem solver

Proficient in Microsoft Word, PowerPoint, and Excel.

ACTIVITIES

Skills USA • August 2017 - June 2019

As a member of a worldwide recognized organization I took part in many leadership trainings, and organized competitions. My senior year I earned a spot in the state competition under the “Chapter Business Procedures”, taking the role of President.

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