Kamalpreet Kaur ****ImperialCrescent,Windsor Email:*****.********@*****.*** Ph #: 647-***-****
Professional Summary:
Over 2+ years of experience working as QA Engineer/Analyst with experience in analysis, design, development and testing, Automation of Client/Server and Web Based Applications.
Expert in software Testing Life Cycle (STLC): Including Risk Analysis, Planning Process, Test Design, Test Execution, Defect Tracking, Management and Test Reporting.
Experience in SQA (Software Quality Assurance) including Manual and Automated testing with tools such as Selenium WebDriver.
Demonstrated ability to work on Work Flow Diagrams, Entity Relationship Diagrams, and Data Flow Diagrams.
Expertise in analyzing the results and reporting suggestions and defects.
Proficient in testing database of applications developed with SQL Server, Oracle and MS Access.
Strong verbal & written communication skills with the ability to effectively communicate with peers and non-technical personnel.
Ability to adapt to a dynamic work environment. A proactive team player with proven interpersonal and coordination skills.
Excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress environment.
Technical Skills:
Testing Tools
Selenium WebDriver, Cucumber,
Programming Languages
JAVA, HTML,CSS
Project/Test Management Tools
Jira, HP ALM
Test Framework
Junit, TestNG.
Web Debugging Tool
Firebug, Firepath.
Build Tool
Ant, Maven.
Role: Technical Support Advisor
Company: Concentrix, ON, Canada June 2020-to current
Responsibilities:
Provided accurate and appropriate information in response to customer inquiries.
Handling all types of billing-related calls,including billing dispute.
Appropriately communicate with upset customers to resolve concerns and questions.
Role:Order Packer
YYZ4 Amazon fulfillment center, Brampton Nov 2018-Jan 2020
Packing items into boxes, ensuring orders are complete and correct, maintaining a fast pace to meet an hourly quota.
Role:Operation Support Clerk
National Logistics Services, Mississauga June 2016-May 2018
Prepared all department documents.
Responded to all internal or client inquiries via telephone, email, fax or in person.
Ensured that all productivity reports were accurate and achieved to maintain service level standards.
Data entered for multiple customers.
Managed order flow in the PKMS system.
Assisted the team with troubleshooting any RF Issues.
Order Picker
National Logistics Services, Mississauga Sep 2015- June2016
Managed pick ticket orders.
Pulled warehouse items from the shelves based on number, size, color, quantity, and quality requirements.
Ensured that orders are accurate.
Operated handling equipment and ensured safety regulations were followed.
Company: Tech Next Software Pvt Ltd, Sep 14 – July 15
This project is about property quote estimation system. This application takes the input from the user who wish to generate quote based for new or existing property. It estimates how much user need to pay based on location and property.
Role: QA Automation Engineer
Responsibilities:
Analyzed the user requirements, functional specifications and used Case documents for Functional testing.
Involved in automating test cases using Selenium WebDriver with TestNG.
Wrote and executed automated test cases using Selenium WebDriver to automate manual testing solutions.
As part of compatibility testing, executed the workflow manager web application related test cases on different browsers different Operating Systems.
Verification of Frontend GUI Objects and elements.
Maintained Test Matrix and Project Matrix using an excel sheet to keep track of the Project's schedule and status.
Familiarity with UAT for making website more user-friendly and for web-applications.
Involved in writing SQL Queries for backend testing
Knowledge of writing TestNG tests using TestNG framework.
Involved in weekly walkthroughs and inspection meetings, to verify the status of the testing effort and the project as a whole.
Environment: Selenium WebDriver, Java, SQL, Jira, Eclipse, XPath, TestNG, HTML, Oracle 11g,MSWord, MS Excel,
Company: Tech Next Software Pvt Ltd, Jun 13– Aug 14
The aim of this Hospital Management System (HMS) application is to standardize the basic requirements and computerize the general day-to-day activities of the hospital staff and increase the productivity among the hospital staff thus increasing the efficiency of all involved in the smooth running of the department and its activities and thus assist in taking care of patients. I worked on OP (Out Patient) registration module. OP registration module is a complete automation of all the activities that take place in the registration, maintaining and retrieving records of the Out Patients and other sources thus helping in fast and accurate addressing the patient's care.
Role: QA Analyst.
Responsibilities:
Responsible for creating Test cases, Test scripts as per the requirement documents for OMS and Coordinating Close interaction with designers and software developers to understand application functionality and navigational flow.
Analyzed system requirements, developed & executed detailed Test plan, test cases for testing the functionality.
Prepared test data for functional testing as documented in the test plan.
Executed test cases manually. Compared and analyzed actual with expected results and reported all deviations to the appropriate individual(s) for resolution.
Involved in setting up different configuration environment for compatibility testing and manual testing.
Performed ad-hoc, Functional, Regression and Compatibility Testing of Web-based Application.
Responsible for updating and maintaining the Test Director for all the defects found during functional and regression testing and follow up of the bug life cycle.
Involved in compatibility testing with other software programs, hardware, operating systems and network environments.
Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database.
Conducted Interface and Regression Testing manually during the various phases of the development.
Used Quality Center, defect tracking tool to report application defects and enhancements request and discussed with developers to resolve technical issues.
Environment: Manual testing, HTML, Java, Oracle and Windows.
Education: Bachelor’s in Computer Science.
References: Will be available on request.