Manager Branch

Craig A. King

Georgetown, TX ***** 509-***-**** **********@*****.***

Team Builder & Leader ~ Program District Administrator / Regional / Asset Operations Management ~ Client Manager Engagement ~ Logistics Professional A strategically focused, profit-oriented manager and leader, who is an innovative decision maker adept at bringing vision, accountability, and responsiveness to an organization. Proven ability to establish, build, motivate, and lead a team to achieve maximum effectiveness and productivity. A skilled communicator with an ability to relate to all levels and functions. Proven relationship builder who is analytical, energetic, honest and driven by strong values. Areas of Expertise

• Strategic Operations / Customer Service Planning

• Full Scale Project Management Methodologies

• Key Performance Indicators (KPI) / Metric Analysis

• Standard Operating Procedure (SOP) Development

• New Business Development & Trend Analysis

• Office Facility, Warehouse and Fleet Management

• Vendor Contracts / Customer RFP Negotiations

• Policy Planning & Change Management

• Team Leadership / Training & Mentoring Key Skills

• Logistics, Long Haul and Last Mile Delivery

• Budget Administration / P&L Management

• Organizational Transformation

Key Skills Assessment

§ Team Leadership – Utilizing “hands-on” management style in leading and guiding high-performance teams to establish and communicate company vision; empowering employees and managers to achieve defined goals.

§ Financial Management – Building strong financial operations, analyzing financial and operational data, and implementing strategic solutions through vendors and contracts to improve critical business operations.

§ Operations Management – Committed to quarterbacking internal teams in the design, redesign, and launch of leading-edge business solutions and implementing best practice operations and businesses practices.

§ Project Management – Directing multiple concurrently running projects; interfacing with key stakeholders and business leaders to identify opportunities / key business drivers and create actionable plans to resolve issues. Accent Food Services (May 2015 – August 2020) Professional Experience Recruited and continually promoted by this food and refreshment services company to oversee direct operations while growing sales territory and increasing profits.

Regional Branch Manager Central Texas – Corporate Facility October 2018 – August 2020

Provided best in class leadership for 8 direct reports and over 60 employees spread between three separate locations. Streamlined and consolidated operations to maximize processes and increase profit margins. Engage clients and vendors to create mutually beneficial partnerships and solutions. Expertly handled multiple levels of responsibility, administering regional budget and business operations spanning HR, finance, accounting, sales and marketing, facility and fleet management.

Key Accomplishments

§ 2019 Branch of the Year, increased EBITDA from 17% to 22% with revenue over $26 million.

§ Consolidated three warehouses into one and negotiated vendor contracts, decreasing regional operational costs by 25%.

§ § § § Reduced hybridization. Decreased entire Saved Developed over company. routes warehouse and $300K These implemented by in 20% techniques inventory inventory utilizing a forecasting costs have variance existing by become reducing technology, by system Craig 50% standard SKU’s by to reduce implementing geographical A. and operating King days company on procedures routing, a hand new waste from operating merchandising by company-24 over to system $6. 500K wide. techniques annually. and creating and SOP’s route for the Regional Branch Manager SE Texas

December 2015 – October 2018

Led 6 direct reports and 30 plus employees split between three fully operational facilities. In charge of day to day operations, customer management, HR, budgeting, accounting, sales, facility and fleet management. Spearheaded the complete turnaround of a struggling region by building relationships and utilizing employee skills to achieve the best results. Key Accomplishments

§ Increased EBITDA from 12% to 18% in 2016 and exceeded 20% in 2017

§ Trained and mentored multiple employees who were promoted to Branch Manager and or Corporate rolls.

§ Decreased turnover by 100% through streamlining processes, employee training and accountability.

§ Implemented the first hybrid market and developed the company SOP. New Business Development – Houston

May 2015 – December 2015

Independently generated leads, fostered relationships and closed new business opportunities. Coordinated necessary equipment, install parameters, product assortment and install execution. Key Accomplishments

§ Created a new segment of business with a single customer that created $72k in annual revenue.

§ Acquired 7 customers worth annual revenue of $400K.

§ Developed a pipeline worth over $1 million in potential revenue. Peirone Produce Company (November 2007 – August 2013) Built a strong professional foundation based on honesty, integrity and attention to detail. Exposure to warehouse operations, sales, purchasing and logistics created a well-rounded understanding for all aspects of an operation. Southwest Buyer

Reviewed market daily for quality, availability and price. Fostered vendor relationships to ensure product availability and logistic efficiencies. Analyzed inventory movement and shelf life to create accurate ordering. Managed all product rejections and invoicing discrepancies. Scheduled and orchestrated all long haul loads from pick up to delivery. Key Accomplishments

§ Advanced current vendor relations and established new supplier relations to ensure product stability and competitiveness.

§ Negotiated pricing and contracts with vendors to ensure competitiveness in the marketplace.

§ Implemented system capabilities to reduce ordering time by 50%.

§ Managed over 1000 perishable and shelf stable SKU’s.

§ Purchased, and scheduled for an average of 40 long haul trucks per week.

§ Annual purchases worth over $25 million.

Community Coffee May 2014 – May 2015

Route Driver

Enterprise Rent-A-Car November 2013 – May 2014

Management Trainee

Bachelors of Communications Education Craig – A. University King Background of California, San Diego

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