Customer Service Sales
Resume:
Lisa Owusu Sekyere
***** ***** ***, ******, ** **448
616-***-**** ************@*****.***
Work Experience
Customer Service Cashier, Meijer, North Muskegon, MI 06/2019 – Present
Serve customers by providing product and service information
Help customers resolve product and service problems
Assist with placement of orders, refunds, or exchanges
Marketing Intern, Christian Schools International, Grand Rapids, MI 12/2019 – 04/2020
Collaborated with department heads to schedule tasks and projects
Developed project management skills with the use of Asana
Gained skills in managing and using a content management system
Coordinated digital and print projects
Wrote and edited promotional emails
Field Museum Women’s Board Intern, Field Museum, Chicago, IL 09/2019 – 12/2019
Communicated with high-level donors and volunteers
Had hands on experience in event planning and management skills
Navigated and pulled reports from the Museum’s database: Raiser’s Edge
Prepped materials for business meetings and luncheons
Managed donor acknowledgement letters
Program Activities Council, Calvin University, Grand Rapids, MI 09/2018 – 05/2019
Planned and executed activities for KnollCrest East residents to foster community building.
Had weekly meetings to plan bi-weekly activities and discuss its success or lack thereof.
Tutor, The Other Way Ministries, Grand Rapids, MI 02/2017 – 05/2017
Supervised and tutored students between 4th and 6th grade
Learned effective skills in communicating with and relating to children
Organized and participated in play groups for about 10-15 children
Shop Keeper, SteveLinda Enterprise, Kumasi, Ghana 06/2015 – 08/2016
Communicated well with customers
Managed and calculated daily sales and documented them
Learned to engage with customers while keeping an eye on the shop
Education
Calvin University, Grand Rapids, MI – Bachelor of Art
August 2016 – May 2020
Major: Strategic Communications
Awarded on: May 23, 2020
Skills
Organizational Skills, Writing, Event Planning, Project Management and Customer Service
Microsoft Word, PowerPoint, Excel and Content Management System (CMS)
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