Quality Engineer Software

Jaspreet Chawla

Bangalore, Post Code ******, +91-998*******

***********************@*****.*** www.linkedin.com/in/jschawla Functional (Manual) Database Automation Exploratory Leadership Mentoring B.Tech level educated Computer Science and Engineering professional with over 8 years of experience in IT industry with a broad set of skills applicable across Software testing mainly in Claims Testing, ATM Testing, Wires and Biztalk Transaction services, Automation Tools and Healthcare products including web and mobile applications testing. Significant and progressive experience in Software Testing techniques and processes. Strong leadership skills in managing resources, measuring productivity, building team, prioritizing and delegating tasks on daily basis. Expertise in writing, reviewing and execution of test plans, test scenarios, and test cases. Expertise in Bug Tracking and Reporting using HP ALM, TFS, JIRA. Expertise in Black Box testing including Functional/Manual testing, Regression testing, Integrated testing & System testing. Highly skilled in implementing creative approaches to problem solving through use of excellent analytical skills, SQL and automated suites. CORE COMPETENCIES AND ACHIEVEMENTS

Expertise in Software Testing Life Cycle. Completed ISTQB Foundation, HP ALM 11.x, ASDA-Tester (Co certification of Accenture and MIT) Certifications. P2 Certified Accenture professional in Software Testing. Preparing for these while working on the assignments guided me in my learning and expertise development. Additional knowledge of testing processes and terminologies acquired during the preparations.

Good knowledge in Insurance. Completed Insurance Foundation and Insurance Industry Generalist Certification. Extensive knowledge gained on Property & Casualty Insurance and Title Insurance while performing assignments.

Keen Attention to Detail. Accurate, reliable and diligent. Always completed project/tasks within budgets and schedules. Excelled in requirements analysis and designing quality business use cases. Can handle any ongoing challenges. Recognition received for ‘Organizes Quality Work Efforts.’

Proven Success in Customizing Knowledge Transition Plan and Content. Proactively customized learning plan and materials as per client(s) needs and business demands while effectively meeting the overall training throughput.

Leadership and Mentoring. Succeeded as a Mentor at an organization level at Accenture helping new joiners in onboarding to get ‘Accenturized’ and Member of Core Team at Fidelity to address issues at an organizational level. Exceptional abilities to forge new and enduring relationships with teammates and stakeholders while developing and maintaining existing ones. Conducting interviews to hire new talents, while retaining talents and resources.

Value Creator, Business Operator, People Developer. Conducted training for internal, external audience across enterprise. Organized and participated in events, games and team bonding activities. Team Player to the core, Enthusiasm to work in varied environments, Social and Ethical worker, Proactive, Keen Learner. Published articles, White Paper and participation in Innovation contests. Recognition for ’Rising Star’ and ’Builds Technical Capabilities’ for outstanding quality performance.

Systems Utilization and Technology Skills. Proficient use of Windows and Linux (RHEL7, ubuntu) operating systems, well versed with MS Office Suite (Word, Excel, PowerPoint), HP ALM, JIRA, TFS, Share point, Oracle (SQL), MySQL, QTP, UFT, Selenium (Java), Biztalk, RFT, RPT, HCL OneTest (HOTUI), web and mobile applications on Android, iOS.

PROFESSIONAL EXPERIENCE

QA Lead and Coordinator, HH (Humain Health)

SigTuple, Bangalore 2019-Present

Leading and mentoring 3+ resources

Performing capacity planning

Setting up processes from scratch to solve problems and increase test coverage Creating value to the overall product delivery

Building team and helping them to increase productivity Driving shift left approach for the products to enhance the quality Senior Technical Lead, Test CoE (Center of Excellence) HCL, Bangalore 2018-2019

Performed testing of automation testing products used to record & playback test scripts using RFT, HOTUI End-to-end testing including analysis, test case design, validations, bug reporting and tracking performed for Desktop and Web App components using JIRA

Performed long runs for created scripts to compare performances Tested integration of workbench tools with Server products Worked with docker images and containers

Expertise in setting up Servers and environment used to perform testing Proactive follow up on issues for deliverable to ensure deadlines are met Senior Quality Engineer, WMA (Wires Management Application) Fidelity National Financial, Bangalore 2016-2018

Extensively involved in testing tasks – performing analysis, identification and preparation of test cases, scripts and test data, execution of test cases and bug reporting using TFS and Share point Helped increase productivity by promoting reusability and having multiple teams work closely Regression suite optimization and review

SME and Point of Contact for the Team

Mentored, led and managed team - performed capacity planning to ensure on time delivery of deliverables, helped team to achieve targets by removing roadblocks, delivery management with project manager Hired new talents and retained existing talents and resources Reviewed test artefacts and shared feedback

Involved in direct communication, interfacing with the clients and stakeholders Daily and weekly status reporting, Delivery dashboard reporting SQL tweaking to query database across different business functions Performed automation using Selenium (Java), helped build robust automated scripts Actively identified issues, reported risks/escalations and tracked those to closure Senior Software Engineer, Allstate

Accenture, Mumbai 2011-2016

Extensive experience in smoke, manual (functional), regression (UFT automation) and IAT testing Planning, driving and implementation of best practices in the project to improve quality and effectiveness Mentored and build teams by conducting and coordinating trainings for new and existing project resources Interfacing with clients, customers and driving meetings with stakeholders while maintaining an open and direct communication with the team

Excellent communication skills and thought articulation with positive attitude Extensively involved in test planning-preparation-execution, test management and performing RCA Performed Bifurcations of all release items, normalization and estimation of 150 scripts being an SME Report accurate status for release to release coordinators and project managers Logging and Reviewing Defects. Meet SLA’s on defects for QC Team Developed SME knowledge for project specific functionalities in the most complex areas of Next Gen like ARS, Cycle Time reduction, Emerging Lines, ERL, Commercial, Med Bill, and Medicare Identify and prioritize test cases, analyze defects, evaluate test coverage Test Data Provisioning as per the business requirements/testing scripts Ensure quality deliverables in time through project tracking and monitoring using HP ALM Manage and resolve queries, escalations, conflicts and issues to ensure delivery as committed Maintained Requirement Traceability Matrix for the ongoing project Effective email writing and reading

Worked as a single integrated project team. Delivered a POC with Selenium (Java) for UFT scripts migration Regression suite optimization through use of SQL queries and presented data to the client. EDUCATION AND TRAINING

Amity University, Noida

B.Tech in Computer Science and Engineering (2007-2011) Central Board of Secondary Education (CBSE)

12th from Kendriya Vidyalaya, Raebareli (2005-2007)

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