Digital Marketing Administrative Assistant

E - COMMERCE & I T P O R T UGUESE

S P E C I A L I S T

NOLINE DE LUCE

MAGAIA

PERSONAL PROFILE

Ambitious and highly motivated e-

commerce and IT Portuguese

specialist. experience in online sales,

customer management and business

development.

AREAS OF EXPERTISE

Customer Relationship

Management

computer and internet skills

business law

Administrative skills

Good communication

Presentation skills

Ability to Work in Team

manual testing

marketing and sales

Service Desk

Language Support

CONTACT INFO

Phone: +919********* &

+258*********

Email: ***********@*****.*** or

**********@*****.***

LinkedIn:http://linkedin.com/in/nolin

e-magaia-89011818b

IT Portuguese Specialist at TATA CONSULTANCY

SERVICES, Bangalore, India

DEC 2019 - PRESENT

Service Desk- translation of documents, email, calls with customer.

Test Analyst and Testing COE;

Language Support.

WORK EXPERIENCE

Administrative Assistant at MADJIRAS LDA,

Mozambique, Maputo

August 2019- November 2019

Generate reports, planing meetings, creating presentations, greet and assist the visitors.

Maintain professional communication with clients,calls, e-mail, mail and book keeping.

COUNTRY REPRESENTATIVE at GLOBAL ARCUS, India

Osmania university, Hyderabad, India

BCOM E-COMMERCE MAY 2016 - MAY 2019

Institute Community Professional, Maputo,

Mozambique

ACCOUNTING and AUDITING FEB 2012 - JUN 2015

COURSES

Customer Relationship Management, Udemy.com

Digital Marketing, Udemy.com

Learning excel 2019,https://www.linkedin.com/learning/learning-excel- 2019?u=2154233

IT Service Desk- Fundamentals, https://www.linkedin.com/learning/it- service-desk-customer-service-fundamentals?u=2154233 Customer Service- Handling Abusive Customer,

https://www.linkedin.com/learning/customer-service-handling-abusive- customers?u=2154233

ACADEMIC HISTORY

WORK REFERENCES

Miriam Monteiro Quero

Ilda Abel Manhique

ACE Program Local Coordinator

Mail: *.************@***.***

Portuguese IT customer Support

Mail: *****.********@*****.***

Languages

Portuguese - Mother Tongue

English - Advance

Spanish - Intermediary

Changana - Basic

Contact this candidate