Project Manager, Program Manager, Facilitator, Corporate Trainer

DANA BLACKBURN

Salt Lake City, Utah ***** • 435-***-**** • **************@*****.***

https://www.linkedin.com/in/dana-blackburn/

DIGITAL PROJECT MANAGER

Mid-level professional with more than 8 years’ versatile international experience managing projects and programs, specializing in relationship management, training development and facilitation, and internal operations between cross-functional teams.

CORE COMPETENCIES

Clear Communication • Collaboration • Content Management • Details and Organization • Facilitation • Quality Assurance • Relationship Management • Solution-oriented • Streamlining Processes • Time Management TECHNICAL SKILLS

Agile and Waterfall Methodologies • Campaign Monitor and MailChimp • Canva and Adobe Photoshop • Copywriting • G Suite and Outlook • HTML • Mac/IOS • MS Office • Wordpress • Workfront and Salesforce E XPERIENCE

Arena Mail + Digital - Salt Lake City, UT 2018 - 2020 Project Manager

o Bespoke small- to large-scale projects according to the client's needs, including digital strategy, website design and development, branding, advertising and email campaigns, social media and website management, and promotional marketing materials.

o Utilized both Agile and Waterfall methodologies depending on the project and client’s needs o Collaborated with production team members involved in each project (designers, developers, and ad buyers), offering guidance and oversight on budget, creative direction, timeline, and quality assurance. o Ensured all digital campaigns and projects moved through the fulfillment process between teams while maintaining accuracy and meeting all deadlines.

o Client-facing role with regular status updates and campaign performance reports according to the project and client's needs.

o Training Coordinator—Revised interview and hiring procedures for the Client Services team. Created an official training curriculum and procedures for all new hires company wide. World Learning, Inc. - Brattleboro, VT 2016 - 2018 Senior Program Facilitator and Vermont Program Manager o Facilitated and managed youth leadership exchange programs funded by the US Department of State and US Embassies:

o Managed three different staff teams of 9 to 11 staff each. o Oversaw logistics for three different programs, including transport, food, activities, scheduling, cross program communication, and staff team communication. o Designed and facilitated workshops and dialogues on leadership and communication skills, peacebuilding, cross-cultural issues, current affairs, and project design and implementation for up to 100 participants at a time.

o Increased participant retention rate through developing intervention and crisis response procedures. International Peace and Development Training Centre – Cluj-Napoca, Romania 2017 Interim Programme Manager & Trainer

o Managed the professional peacebuilding practitioner training programs, including logistics, administration, communication and outreach tasks for programs taking place in both Cluj and London. o Created and managed pre- and post-program surveys and evaluations, participant and alumni databases, and all outreach materials.

o Prepared training materials, curriculum planning, and participant communication. o Delivered a day workshop on Conflict Sensitivity and Trauma Response for the community in Cluj. GSDRC - Birmingham, UK 2014 - 2015

Communications Manager

o Wrote, edited and managed publications and website content on WordPress and FarCry. o Created a website survey followed up with a written analysis of the results presented to the rest of the company.

o Performed a Gender Mainstreaming analysis of the company’s publications and presented a written report of the results.

Women’s Voices Now - remote 2013 - 2015

Partnership & Outreach Manager

o Negotiated 10 new partnerships with organizations. o Managed relationships and communications with over 30 partners. o Managed social media accounts and outreach efforts with more than 400 individuals and organizations. o Organized and curated their first London-based film festival, Voices of Womanhood, finding funding, creating marketing materials, and arranging follow-up networking activities. E DUCATION

MSc distinction – University of Birmingham, UK 2015 o International Development (Conflict, Security and Development) o Awarded the Santander Scholarship for Outstanding International Students o Respond to Conflict student group Treasurer

o Postgraduate Ambassador at Department, College, and University levels B.A. cum laude – Brigham Young University, Provo, UT 2010 o Anthropology

o Semesters at both BYU Nauvoo (2006) and BYU Jerusalem (2009) o Archaeology Field School at Petra, Jordan (2008) o Brigham Young Scholar, Phi Eta Sigma, Students for International Development

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