Tony Cheung

*** ******* ****, ********, *** Hampshire 03106

603-***-**** adfrea@r.postjobfree.com

Lab Manager/ DevOps / System Quality Engineer

Senior System Quality Engineer with extensive experience testing on client/server and networking applications. Strong background in lab operations, creating and maintenance of testing infrastructure, including Virtual Servers and Network Administration. Exceptional ability to anticipate requirements in advance and stay one step ahead of the demand for additional test environments. Expertise in application integration of third-party products. Excellent analytical, Agile project planning, and organizational skills, constantly looking for new technologies by attending professional conferences.

Technical Qualifications

Operating Systems: Windows Clients (XP through Windows 10), Windows Server (2008-2019), Solaris, Linux Red Hat, Centos, SUSE, MacOS

Virtual Environments: Microsoft Hyper-V, Microsoft System Center, VMWare ESXi server, V-Sphere

Test Tools: Emprix Hammer, Ameritec AM8A, Silk Automation, Nessus, Selenium, WireShark, Jira, SpiraTest

Networking: Wireshark/TCPView packet analysis, Sonic Firewall, DNS Server, DHCP, EMail Server

Databases (familiar with): MSSQL Server, MySQL, MySql Workbench, Cassandra

Language (familiar with): C, C#, Perl, VBScript, Java Scripts, PowerShell, Shell Script, COBOL

Cloud Services (familiar with) Microsoft Azure, AWS, Box cloud drive

Professional Experience

BLOOMBERG LP, Cambridge, MA 2015 – 2020

Bloomberg Vault File Analytics Manage and analyze all documents, file shares to proactively handle increasing compliance and eDiscovery (emails, voice data, and IM) concerns of dark data.

Lab Manager & System Manager

Manage systems at the Cambridge office, service IT needs for Software developers and also manage large SQA lab. Operate an offsite test network in Cambridge MA for Bloomberg test customer site. Host demonstration servers for sales engineer for customer training. Maintain Team Wiki pages of office information and product information, and perform patches testing and upgrade on Windows Servers. Maintain large amount of VMWare servers, Centos/RedHat servers MYSQl, Cassandra DB and support developer MacBooks.

Lead System Quality Assurance Engineer

Contributed to all aspects of the software development life cycle for managed file analytics applications.

Created and managed QA Test Domain with Microsoft Active Directory, Exchange servers and various Network file servers.

Implemented and Manage QA infrastructure (NAS, DAS in multi-able test subnets) and worked closely with developer and sale engineers.

Manage network operation for Cambridge development office (Operate outside of Bloomberg Network)

Member of Bloomberg System Reliability Engineering group

Create and update JIRA tickets and close JIRA after testing.

install engineering Software on various Test Environments (system test and build verification)

Create and update internal Confluence Wiki page to document procedure/process and to share information with colleague, and maintain our department TEAM page on Bloomberg Corporate internal site.

Create test plan base on product functional specs and execution of test plan

Work with third party contractor (AndPlus) on UI development

Write shell scripts and modify Java and Python scripts for automation testing

Integrated cloud service like One Drive, Box and Amazon S3 storage for testing.

IPSWITCH INCORPORATED, Lexington, MA 2008 – 2014

Delivers managed file transfer applications that help IT professionals and companies move files safely and securely.

Senior Quality Assurance Engineer

Quality Assurance:

As technical lead, researched, procured, and provisioned devices for testing on Ipswitch’s first mobile application that was delivered on IOS and Android. Provided training and technical support for QA and Development teams.

Coordinated testing and development across four locations. Maintained external test/beta site to provide access to contractors and sales teams.

Attended product design sessions to provide QA feedback and insight, gathered product information on new functionalities, identified upgrade requirements, and created test strategies.

Worked closely with Sales Department to answer customers’ concerns, enabling sales people to close sales.

As Sole QA Engineer on first sustaining team, validated high-priority defects and features and regression tested patch releases across three product lines. Delivered high-quality patches every three weeks.

Lab Manager; Systems/DevOps:

Implemented, managed, and maintained complex Microsoft Hyper-V and VMware ESX Servers, maintaining over 250 images. Configured Microsoft System Center to manage QA and Development Virtual Servers. Provided support for QA and Development test environments.

Implemented QA infrastructure (QA only NAS, DAS and three test subnets) and worked closely with IT to isolate QA traffic from corporate traffic.

Managed QA public-facing server on Microsoft Azure for external contractors to access necessary test environment, builds, and files.

SIEMENS Communication Chelmsford, MA 2002 – 2008

Delivers world class communication switches, soft switches, and enterprise network manager (VoIP) software.

System Test Engineer

Tested the communication gateway, firmware, and fast feature release. Set up test environments for troubleshooting based on customers’ configuration.

Set up and test trial on IBM clusters from Business Opportunity (BO). Tested experimental environment from business concept documents, concept like Mobile to Wi-Fi switching and Mobile voice command of Appliances and Automobile.

Work closely with Customer support and Sales department to understand customer needs and to deliver quality product.

Managed complex SILK automation scripts to generate calls, text, faxes, video streaming traffic to test communication gateways and soft switches.

Coordinated with other field offices to resolve customer issues (software/firmware) and verify problems were fixed quickly. Travel to field offices and or customer site to determine issues or to install fixes.

Set up and performed DOS attack tests on telephony gateways and soft switches to verify normal operation during a DOS attack. Tested IP security between software switches, media gateways, and end users.

Tested bug fixes and basic features before releasing builds to other test sites or to customers.

Tested E911 features on Mobile switches to verify emergency services were functioning.

APRISMA MANAGEMENT TECHNOLOGY (Cabletron System), Nashua, NH 1998 – 2001

Software Quality Assurance Engineer / Lab Manager

Manage testing lab in Nashua office, Testing of Network Management server, software configuration of Hardware devices. Performed network monitoring application tests, defect verification, patch testing, point release verifications, and upgrade testing. Created complex network environment and dirty network environment for discovery purposes. And oversaw the hiring and training of co-ops for Nashua testing group.

Education

Bachelor of Science, Computer Information Systems, Southern New Hampshire University (NH College), Manchester, NH 1999

Contact this candidate