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MANIKANDAN G

Dindigul, TamilNadu, ******

+918*********

adfqnx@r.postjobfree.com

System Administrator with 6+ years of experience in supporting and implementing the Microsoft, VMware environment and Cisco. Effectively plan, install, configure and optimize IT infrastructure to achieve high availability and performance. Excels at boosting performance and productivity by establishing realistic goals and enforcing deadlines.

Technical Skills

Server : Windows Server 2008, 2008R2, 2012, 2016, Exchange Server 2010 and 2013 Operating Systems : Win 7,8,8.1, 10, RedHat Linux 7/8 VMWare : ESX 4.0, 5.5, 6.5

Web Access Management : ADM+ and Quest AD Roles

Messaging : Office 365, OWA and Lotus Notes

Mobile Management : Airwatch

ITSM Tools : ServiceNow, eTicket

ITIL Technologies

Work History

Senior Analyst 2018-04 - Current

HCL Technologies, Madurai, TamilNadu

Installation, configuration, and managing Windows Server 2008/R2, 2012/R2 and 2016

Installation of Active Directory and creating a domain controller using PowerShell and GUI

Create, update, document and manage GPOs across complex multiple domain, network environment

Configuring and troubleshooting of DNS service, Forward and Reverse lookup zone, DHCP server

Knowledge of Kerberos and Windows Authentication, to include authentication with other technologies for Single Sign-On

Proven troubleshooting skills and ability to understand complex relationships and roles between components of multi-domain infrastructure

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Sound knowledge on ESXI Architecture, Cluster, building Host, setting up of VM, snapshots, cloning

Handled the first level of Support for VM issues for Application servers

Streamlining for Windows servers & Client related issues & providing solutions though change & incidents

Administered and supported local and LAN printers

Configured automatic updates for network clients by using Group Policy

Used Microsoft Deployment Toolkit MDT, Windows Deployment Services WDS, User State Migration Tool USMT, and System Center Configuration Manager SCCM to deploying Windows XP, Windows 7, Windows Server 2003/2008/2008R2

Experience on configuring data store to ESXi server using SCSI, iSCSI (NAS/SAN)

Worked with Storage teams to ensure allocated SAN, Fiber and Networking infrastructure reflects specifications laid out in the initial VMWare design to ensure successful deployment

Planned and deployed Microsoft Virtual Server and VMware ESX Server and consolidated servers through physical to virtual, virtual to virtual and virtual to physical technologies

Worked on SRM deployment and configuration also to ensure recovery of failover VM's

Responsible for various VM related activities such as creating template for VMs, deploying VM from template, converting to template, Snapshot etc.

Migrating VM's from one LUN to another LUN using storage VMotion

Working on High Availability and Distributed Resource Scheduling feature in the environment including Microsoft Windows Cluster

Supported and Implemented NetApp in an existing environment of VMware, UNIX and Windows Server

Knowledge of virtualization like Oracle, Citrix and Hyper-V

Establish and maintain best practices, processes and procedures to underpin the onboarding, transfers and offboarding processes for AD Accounts (User, Service, Vendor)

Created/modified user account, security groups, mailboxes and distribution list to protect company proprietary information.

Maintained Microsoft Exchange e-mail accounts and public folder access through Microsoft Exchange Console.

Mailbox administration: creating\deletion\modifying mailboxes

Contribute to preparing "runbooks" with instructions and settings for agency systems administrators

Must be able to clearly define problems, perform feasibility studies, and recommend new and innovative processing methods

Knowledge and adherence to ITIL best practices for execution

Manage configuration/customization of ServiceNow such as Single-Sign-On, Dashboard, workflow administration, SLA management, Report setup, data imports, Knowledge management tool training as per the need of the business

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Lead System Administrator 2013-07 - 2018-04

VDart Technologies Pvt Ltd, Trichy, TamilNadu

Evaluate new technology and bring opportunities forward that would improve future server architecture, performance, and network services

Work on performance issues, find the root cause and come with knowledge-base articles

Serve as a lead admin for Windows, Linux, VMware support to optimize application delivery on the network by working with application and systems teams

Ensures systems are properly documented, controlled for change, and monitored for up-time and performance

Investigate and troubleshoot issues with network, server, and application infrastructure

Provide documentation of configuration and troubleshooting procedures to facilitate other team members

Plan and perform OS and hardware upgrade of Windows 2008/2012 Server and Exchange 2007/2010/2016

Resolved a history of problematic network failure by troubleshooting LAN/WAN connections between multiple stores for a regional retail chain

Plan and implement hardware refresh on Cisco ASA Firewall appliance, Switched and Wireless controllers for our clients

Installing Antivirus engines and Initiating upgrade in Symantec Endpoint protection

Setup a secured wireless network and create firewall rules on the Sonicwall firewall for clients

Perform administration and support on MS Windows 2008/2012 Domain Controller, DNS, DHCP, DFS, SQL and Print servers

Maintain firmware and driver updates, troubleshoot and setup Dell and HP servers, Cisco ASA Firewall

Perform monitoring and analysis of the performance of servers using Nimsoft/Kaseya/Labtech

Monitoring Server Console, Zimbra Email Server, Ready NAS Storage Server

Managing ticket assignment and creation through ticketing tool. (E-Ticket)

Assisted and mentoring Junior desktop support technicians in my team Education

Master of Computer Applications 2016-06 - 2018-05

Bishop Heber College - Trichy, TamilNadu

Bachelor of Computer Applications 2012-06 - 2015-05 Bishop Heber College - Trichy, TamilNadu

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Certifications

Cisco Certified Network Associate (CCNA)

Microsoft Certified Solutions Associate (MCSA)

Diploma in Computer Applications (DCA)

Hardware and Networking

Basic in Ethical Hacking

Accomplishments

Service Reorganization Award – 2014 (VDart Technologies Pvt Ltd)

Winner in Domain Expert of MCA Association during the academic year 2015-2016

Best Performer Award – 2017 (Energy Soft Solutions)

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