Quality-oriented Hospitality and Tourism major (*.46 GPA) currently
attending Saint cloud state university, with 1.5 years of work experience. Aiming to leverage a proven knowledge of hospitality management, tours, and customer satisfaction skills to successfully fill the Travel Consultant role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
CAREER OBJECTIVE
DESK ASSISTANT
Residential Life, SCSU, St.Cloud, MN / Mar 2020 - May 2020 FRONT DESK ASSISTANT
Intern at Explore Minnesota Tourism, St.Cloud, MN / Sep 2017 - Jan 2018
GUEST SERVICE REPRESENATIVE
Intern at Grand Casino Hinckley, St.Cloud, MN / May 2017 - Aug 2017 TRAVEL AGENT
Euroasia, Putalisadak, Kathmandu / Jan 2016 - Jun 2016 E XPERIENCE
Provide information and assist students regarding their mail and packages. Record equipment checkout and facilitate key-ins
•
Provide information about attraction, customs and weather condition to the visitors. Developed reporting process in MS Excel.
•
Resolved numerous guest issues within the scope of authority and delivered superior customer service. Responsible to organize trip plan for international students.
•
Cooperating with clients, advising and assisting them with appropriate destination, costs, accommodation. Providing relevant information, brochures, maps, local customs to clients.
•
shreshnamanandhar29@gma
il.com
710 13th st S, apt 6 St.Cloud,
MN, 56301
SAINT CLOUD STATE
UNIVERSITY
GPA: 3.46
St.Cloud, MN
Undergraduate Hospitality and
Tourism Candidate (Expected
graduation Dec 2020)
Relevant Coursework
Awards & Honors
E DUCATION
• Minor in General Business
• Scholarship in
Department of Geography
and Planning April 2018
•
Secured dean position
Spring 2017/2018
•
Proficient in Microsoft Word,
Microsoft Excel and Powerpoint
Planning/Scheduling
Records Keeping
Multitasking and leadership
Customer Service
Time management and conflict
Resolution
Teamwork and organizational
skills
Travel arrangements
Company Branding
Leisure travel
Retail sales
ADDITIONAL SKILLS
S H R E S T H R A N V E A L C O M N S A U L N T A A N N T D H A R