Sharilyn Munoz
*** ****** **. *** ****, Ca *****
***************@*****.***
OBJECTIVE
To obtain a position where I can contribute my experiences, education and knowledge of customer service in a professional environment.
EDUCATION
High School Diploma
Abraham Lincoln High School, San Jose, California (June 2019)
PROFESSIONAL EXPERIENCE
Target, San Jose, Ca
General Merchandise: August 2019 - June 2020
Ensuring product is set, in-stock, accurately priced and signed on the sales floor
Execute revisions and sales plans for all General Merch categories
Provide service and a shopping experience that meets the needs of the guest
Las Cazuelas, San Jose, Ca
Waitress: March 2018 - June 2018
Displayed advanced customer service
Thrived with high-volume environments, serving up to 200 guest per shift
Resolved complaints to achieve positive solutions for customer and restaurant
Las Cazuelas, San Jose, Ca
Cashier: April 2018 - June 2018
Answered telephone calls regarding reservations, menu questions, and business information
Coordinate with hostess, floor, and kitchen staff regarding special customer request
Kept dining room clean, stocked and neatly arranged
OTHER EXPERIENCES
Bilingual
Excellent communication skills