Retail Sales Technician/ Supervisor
Resume:
RUEL EMPERADO
Kensington ** Bk * Lot * Lancaster City General Trias Cavite
Mobile: +639********* Email: ************@*****.***
CAREER OVERVIEW
Obtain a position that will enable me to use my strong Sales and Technical skills, marketing background and abilities to work well with people.
KEY STRENGTHS
oHigh level computer skills including Excel, Word and Powerpoint
o10 years’ experience in Sales and customer service
oDemonstrating and Presenting Product
oExperience developing sales and marketing.
oCoordinating Teams to meet project milestone.
CAREER HISTORY
June 2016 – upto Present
Tooba Electronics (Sales Supervisor) Dubai U.A.E
Bose, Asus, Apple Products
Assigned in Dubai Duty Free Airports which is largest Hub for other Airlines.
Key responsibilities
Focuses sales efforts by achieving monthly target.
Submits orders by referring to price list.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
September 2009 – May 2016(Sales)
Tasc Outsourcing /Eros Electrical Group (Dubai U.A.E)
Samsung Laptop, Mobile Phone And Tablets
Key responsibilities
Focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related results as needed.
Key achievements
oReceived appreciation letter from management of Dubai Duty Free for giving one of the valued customer a great shopping experience.
oCustomer Service Award from Emax Electronics shop of the Year 2009
Quickline Micro (Retail Sales, Computer Technician)2007-2009
Key Responsibilities:
Responding quickly and resourcefully to customer requests or concerns.
Using suggestive selling techniques to increase sales.
Giving information to customers about products.
Up selling and making recommendations to customers.
Serving multiple customers in a short period of time.
Carrying out re-merchandising, display, price markdowns duties.
Accurately completing cash register transactions.
Receiving store deliveries.
Representing the store in a professional and positive manner.
Creating and maintaining long-term relationships with regular customers.
Assisting in all store administrative tasks.
Taking care of the customers’ needs while following company procedures.
Executing marketing and visual merchandising initiatives.
Occasionally opening and closing the store.
Organising the display of merchandise.
Assisting customers with choices by providing them with information about products.
Participating in physical inventory counts.
Adhering to all store retail policies and procedures.
Personal Background
Passport no.P4492192B
Birthdate: August 27, 1980
Birthplace: Mandaluyong City, Philippines
Mother’s name: Virgie Emperado Occupation: Housewife
Father’s name: Roberto Emperado Occupation:Family Driver(early retirement)
Married to Racquel Emperado
EDUCATION
o 2005 Infotech School of Arts and Science
Bachelor of Computer Technology
o1997 Graduated at Mandaluyong High School,Philippines
Semester exchange program
o1993 Graduated at Ilaya Barangka Elementary school
HOBBIES & INTERESTS
oBasketball
oChess
oWatching Documentary
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