Ralsharia A. Neal
***** ********** ******* ****#: 240-***-****
Mitchellville, Maryland 20721 Home#: 301-***-****
Email: **********@*****.*** Alt#: 301-***-****
Education: Delaware State University, 1200 N. Dupont Hwy, Dover, DE 19901 Phone:302-***-****
Associate Degree, Criminal Justice
Degree – June 2012 (2.5 GPA)
SKILL SUMMARY:
Self-motivated, energetic and a proficient team player with good communications skills, and coordination capability, punctual and detailed oriented. Adaptable, fast learner, resourceful, and detail-oriented with ability to handle multi-tasks efficiently.
CETIFICATIONS:
Archangel Unarmed SPO Training Jan,2014
Capital City Public Safety Armed SPO Training Mar, 2014
OC Spray, Baton & Handcuffing Training Mar, 2014
CPR & First Aid Training Mar, 2014
WORK EXPERIENCE:
District of Columbia Housing Authority Date: Jun,2018-Present
1133 North Capitol Street Phone: 202-***-****
Northwest Washington DC 20002 Supervisor Commander Reese
Position: Security Officer
Duties:
•Lock doors and gates of entrances and exists to secure buildings.
Answer alarms and investigate disturbances.
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Knowledge of relevant equipment policies, procedures, and strategies to promote effective local, state, and national security operations for the protection of people, data, property and institutions.
Chartwells Thompson Hospitality Date: Sept, 2014-Present
Anacostia High School Phone: 301-***-****
3535 V. Street N.E. Supervisor: Curtis Vest
Washington, D.C. 20002
Position: Food Service Worker
Duties:
•Examine trays to ensure that they contain required items.
Place food servings on plates or trays according to orders or instructions.
Monitor food distribution, ensuring that meals are delivered to the correct recipients and those guidelines, such as those for special diets, are followed.
Load trays with accessories such as eating utensils, napkins, or condiments.
Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
Admiral Security Date: Sept, 2014-Present
4401 East-West Hwy Suite 304 Phone: 202-***-****
Bethesda, Maryland 20814 Supervisor: Amanda Haney
Position: Security Guard
Duties:
•Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Answer alarms and investigate disturbances.
Circulate among visitors, patrons, or employees to preserve order and protect property.
Autozone Date: Mar, 2012-Apr, 2014
8935 Woodyard Road Phone: 301-***-****
Clinton, Maryland 20735 Supervisor: Robert Yeager
Position: Commercial/Sales/Driver
Duties:
•Collect money from customers; make change and record transactions on customer receipts.
Drive trucks to deliver auto parts. Write customer orders and sell contracts according to company guidelines. Inform regular customers of new products or services and price changes. Listen to and resolve customer complaints regarding products or services.
DHL EXPRESS Date: Dec, 2010-May, 2012
(Dalsey, Hillblom and Lynn)/CoWox Phone: 410-***-****
6670 Business Pkwy #103 Supervisors: Renaldo Pitts
Elkridge Md 21075
Position: Encoder
Duties:
• Responsible for coding and abstract records, documents and other data sheets in a timely manner.
Accuracy in data entry and record maintenance was paramount, essential, and critical.
A thorough review of all data entries once the data was encoded.
Responsible for reformatting previously entered data if needed.
Encoding requires utilizing electronically transmitted files, scanners or other systems for character recognition to accomplish task.
Elle-U-VI, Date: Jan, 2009 – Dec, 2010
10057 Campus Way South Phone: 240-***-****
Upper Marlboro, MD 20774 Supervisor: Shawnae Slyke
Position: Secretary & Earrings Designer
Duties:
*As a customer service representative, I perform skills in patience, attentiveness, clear communication, time management and ability to handle surprises daily. Hear and answer inquiries for customer inbound.
Wal-Mart Date: Nov 2008 – March 2009
3300 Crain Hwy Phone: 301-***-****
Bowie, Maryland 20716 Supervisor: Tyrone Rich
Position: Pharmacy Sales Associate
Duties:
· Greet customers and help them locate merchandise.
Accept prescriptions for filling, gathering and processing necessary information.
Operate cash register to process cash or credit sales.
Answer telephone inquiries, referring callers to pharmacist when necessary.
Receive store and inventory pharmaceutical supplies or medications.
Check for outdated medications and notify pharmacist when inventory levels are low.
ACCOMPLISHMENTS & PROFESSIONAL AFFILIATIONS:
· Member of the Criminal Justice Club: Sept, 2006 - Dec, 2009
VOLUNTEER APPOINTMENTS:
· Volunteered at a Family Homeless Shelter: Dover, Delaware