Service Team Leader

AJAY KUMAR

V.P.O. Kahanphat, Teh- Palampur,

District –Kangra, Pin code 176101 (H.P.)

E-mail: *********@*****.***

Keen to have a challenge and performance oriented career with an organization of distinction, teaming my potential and expertise providing vistas galore for professional growth with dedication and determination of my work policy towards designation which provides me the opportunity to improve my skills and knowledge to growth along with the organization objective.

Higher Secondary from H.P.B.O.S.E in year 2011-2012 with 65% marks.

Matriculation from H.P.B.O.S.E. in year 2009-2010 with 58% marks.

Graduated from Oxford College of Hotel Management (BHM) in 2012-2016

Energetic and enthusiastic Team Leader with a solid background in working in the hospitality industry. Expertise lies in working in both fine dining restaurants and Clubs. Known for creating comfortable and enjoyable environments for patrons. Ability to stay calm and focused in adverse situations with a good track record of handling customers’ problems with tact.

Communications

Computer

Motivations

Customer satisfaction

Leadership

October 2019 to till now

Team Leader

The zuri whitefield, Bangalore.

Job description

Execute a fresh, full and food safe area during all operating hours leveraging strong inventory management and area routines.

Expect and enable team members to stay up-to-date on relevant trends and products.

Evaluate and recommend candidates for open positions and develop a guest-centric team.

Lead team on boarding and learning.

Establish clear goals and expectations and hold team members accountable to expectations.

Close knowledge and skill gaps through training and experiences.

Demonstrate a culture of ethical conduct, safety, and compliance. Lead team to work in the same way and hold others accountable to this commitment.

All other duties based on business needs.

GSA

16.August.2016 to October.2019

Vivanta By Taj, Whitefield Bangalore.

Job description

Ensure liquor inventory.

Answering questions about the menu.

Getting any utensils, condiments, or other items customers need.

Preparing the check.

Processing payment.

Clearing and cleaning tables after customers have left.

Preparing dining areas.

Stocking supplies and service areas.

Learning the menu, such as specials and allergy information.

Word 2010

Excel 2010

Power Point 2010

Hindi

English

Cricket

Adventure Activities

Riding Bike

Traveling

Camping

Father’s Name: Shri. Desh Raj Marital Status: Single

Birthday: Feb 12, 1995 Nationality: Indian

Gender: Male Phone No.: +917*********, +919*********

Declaration

I, Ajay Kumar, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.

Ajay Kumar

PROFILE

EDUCATION

PROFESSIONAL QUALIFICATIONS AND AFFILIATIONS

CAREER HIGHLIGHTS

SKILLS

WORK EXPERIENCE

COMPUTER PROFICIENCY

LANGUAGES

INTERESTS

PERSONAL DETAILS

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