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Tejaswini Kumar

*** * **** ******, ********* BC V5x 2J8

778-***-**** adfpn2@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• Combined educational and professional experience in data entry and analysis

• Committed to, and well experienced at, providing meaningful customer service

• B. Sc (Honors) with first division and B. Tech graduate CORE SKILLS

• Confident Bilingual speaker: great verbal and written communication skills in English and Hindi

• Proficient at relevant software programs: SPSS and Microsoft Office: Word, Excel and PowerPoint

• Strong organization skills with experience managing large number of applications and documents on daily basis with minimal error

• Adapt at prioritizing and managing deadlines

• Self-motivated with a growth mindset

EMPLOYMENT EXPERIENCE

BLS International Services/ GDIT Vancouver, BC

Submission Officer/ Administrative Assistant Nov 2019 to Aug 2020

• Provided customer service to multiple individuals on daily basis for their immigration applications for Indian and US Consulates

• Collected client documentation, transferred files, and entered client information into internal databases

• Followed-up with the consulates concerning the documentations for each case

• Resolved customer issues and communicated procedures to clients for easy understanding

• Ensured accuracy, proper sequencing, and validity of the supporting documents.

• Created daily cash reports using Excel and forwarded to branch managers

• Maintained daily inventory reports for all four-west coast BLS/GDIT branches Page 2 of 2

Winners, TJX Companies, Inc. Vancouver, BC

Stores Associate, Downtown location Jun 2019 to Sept 2019

• Organised and displayed new merchandise daily in strategic way to maximize sales

• Greeted customers, answered questions, and assisted in finding specific items

• Negotiated well under pressure with varying personalities

• Educated customers on promotions and specials

• Advocated and collected funds for several charity events; achieved one of the top ranks among co-workers

EDUCATION

British Columbia Institute of Technology Burnaby, BC Bachelor of Technology in Forensic Science Option, Forensic Investigation 2019 University of Delhi New Delhi, India

Bachelor of Science (Honors) Biomedical Science 2014 REFERENCES

Available upon request