Madison Wiles
Stockton CA, 95209
*************@*****.***
Qualifications
●Customer Service
●Problem Solving Abilities
●Punctual & Adaptable
●Leadership/ Interpersonal Skills
●Motivated & Efficient
●Computer Literate
●Enthusiastic Personality
●Time Management
Experience
December 2016- August 2020
McDonald’s, Stockton- Department Manager
●As a department manager I lead shifts every week, assuring that our customers received a fast, accurate, and friendly experience. Typical responsibilities include leadership over crew and other managers, to ensure quality service. Responsible for projecting and meeting sales goals. Food safety, internal communications, inventory management, safety and security, scheduling and time management. Problem solving and training.
August 2019- January 2020
Webster’s, Lockeford - Team Associate
●As a team associate I was responsible for greeting customers, ensuring excellent customer service, and resolving customer complaints. Accountable for taking phone orders and promoting proper food safety.
March 2020- Current
Amazon, Stockton- Team Associate
●As a team associate I am responsible for sorting, labeling, and inspecting packages for quality. Work as a team to help increase daily rates and personal rates.
Education
Ronald E. McNair High School, Stockton - High School Diploma