Medical Assistant Social Media
Resume:
JESSICA BENENATE
Patient Coordinator/Medical Assistant
Plano, TX 75023
***************@*****.***
I am an enthusiastic patient care coordinator and medical sssistant seeking a position with an established cosmetic and plastic surgery practice, where I may utilize my experience an education to contribute to overall patient care. Authorized to work in the US for any employer
Patient Coordinator/Medical Assistant
Najera Plastic Surgery - Frisco, TX
April 2018 to Present
• Assisting the doctor in surgical procedures in office and OR.
• Assisting the physician in non-surgical procedures
• Ensuring the patient's pre-operative consents are completed correctly and without errors
• Help manage the account for Realself.com
• Take all patients pre-op and post-op photos
• Ordering and ensuring all blood work, imaging and cultures are completed per Quad A guidelines
• Acting as a Patient Representative for the clinic.
• Handling cash and collection of payments due, along with cosmetic surgery billing and reports.
• Working with Texas Anesthesia partners collecting payments and consents
• Ensuring correct phone handling and script use for patient prospect calls
• Ensuring overall office readiness and cleanliness following new COVID-19 guidelines
• E-scibe/call in all medications for surgery patients
• Ensuring office and medical supplies were stocked and inventoried
• Handling patient correspondence (returning calls, emails following up on prospects and current surgery patients) in a timely manner
• On call emergency phone triage to surgery patients nights/weekends
• Reporting monthly conversion and financing reports directly to the COO
• Appointment setting and confirmation
• Social media presence
• Dr. Dallas Unleashed podcast
• Creating cosmetic quotes and presenting them to the patient
• Sales/Scheduling of all cosmetic surgeries: Abdominoplasty, Liposuction, BBL, Lower Body Lifts, Thigh Lifts, Brachioplasty, Breast Augmentation, Mastopexys, and Breast Reductions.
• Deep cleaning of two operating rooms per Quad A guidelines
• Cleaning lab area, autoclave and laundry for surgery center and clinic side of the office Patient Care Supervisor/ Consultant
NewDay Shape Consultants - Plano, TX
November 2013 to January 2014
WORK EXPERIENCE
Understanding the needs and requirements of the patient using both technical and interpersonal skills.
• Assisting the doctor in surgical procedures.
• Ensuring the patient's pre-operative material and consents are completed correctly and without errors
• Acting as a Patient Representative for the clinic.
• Handling cash and collection of payments due
• Ensuring correct phone handling and script use for patient prospect calls
• Ensuring overall office readiness and cleanliness for beautiful presentation
• Ensuring office and medical supplies were stocked and inventoried
• Handling patient correspondence (returning calls, following up on prospects) in a timely manner
• Reporting monthly conversion directly to the Medical Director
• Appointment setting and confirmation
Medical Assistant/ Patient Liaison
Premier Health Care of North Texas - Plano, TX
October 2012 to October 2013
Reason for leaving: Low Revenue October 2012 - October 2013.
• Worked with EMR eClinical Works ad Medi Touch.
• Collected vital signs and chief complaints while anticipating my provider's needs.
• Helped run day-to-day operations such as setting appointments, verifying insurance, billing and other tasks as needed.
• Assisted with minor surgery and wound care.
• In House Diagnostics: EKG, Spirometry, UA, Strep tests, Flu Tests, Urine HcG.
• Assisted in complete physical examinations.
• Patient education in weight management, diabetes, low t- testing/hormone testing and management. Medical Assistant
Trinity Dermatology - Allen, TX
March 2012 to July 2012
Completed 160 hour externship and was hired after completion.
• Assisted with minor surgery and wound care.
• Handled all charting and dictation during patient appointments
• Submitted lab work and handled pathology work
• Patient education on skin cancer.
Medical Assistant Program
Kaplan College - Dallas, TX
2012
Mary Grimes High School
2010
EDUCATION
EMR Systems
Triage
Medical Scheduling
Experience Administering Injections
Laboratory Experience
Medical Office Experience
Patient Care
Skills
• EMR: NexTech
• EMR: eClincal Works
• EMR: MediTouch
• CoolSculpting Certified
• Blood Borne Pathogen Training
• Non Invasive and Surgical Procedure
• OSHA/HIPAA Training
• Aseptic Training
• Hazard Communication Awareness Training
• Hazardous Material
• GHS training
• Waste Segregation Training
• Urinalysis
• EKG's
• Spirometry
• CPR Certified
• Certified with Care Credit
SKILLS
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ADDITIONAL INFORMATION
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