JESSICA BENENATE

Patient Coordinator/Medical Assistant

Plano, TX 75023

adfphh@r.postjobfree.com

214-***-****

I am an enthusiastic patient care coordinator and medical sssistant seeking a position with an established cosmetic and plastic surgery practice, where I may utilize my experience an education to contribute to overall patient care. Authorized to work in the US for any employer

Patient Coordinator/Medical Assistant

Najera Plastic Surgery - Frisco, TX

April 2018 to Present

• Assisting the doctor in surgical procedures in office and OR.

• Assisting the physician in non-surgical procedures

• Ensuring the patient's pre-operative consents are completed correctly and without errors

• Help manage the account for Realself.com

• Take all patients pre-op and post-op photos

• Ordering and ensuring all blood work, imaging and cultures are completed per Quad A guidelines

• Acting as a Patient Representative for the clinic.

• Handling cash and collection of payments due, along with cosmetic surgery billing and reports.

• Working with Texas Anesthesia partners collecting payments and consents

• Ensuring correct phone handling and script use for patient prospect calls

• Ensuring overall office readiness and cleanliness following new COVID-19 guidelines

• E-scibe/call in all medications for surgery patients

• Ensuring office and medical supplies were stocked and inventoried

• Handling patient correspondence (returning calls, emails following up on prospects and current surgery patients) in a timely manner

• On call emergency phone triage to surgery patients nights/weekends

• Reporting monthly conversion and financing reports directly to the COO

• Appointment setting and confirmation

• Social media presence

• Dr. Dallas Unleashed podcast

• Creating cosmetic quotes and presenting them to the patient

• Sales/Scheduling of all cosmetic surgeries: Abdominoplasty, Liposuction, BBL, Lower Body Lifts, Thigh Lifts, Brachioplasty, Breast Augmentation, Mastopexys, and Breast Reductions.

• Deep cleaning of two operating rooms per Quad A guidelines

• Cleaning lab area, autoclave and laundry for surgery center and clinic side of the office Patient Care Supervisor/ Consultant

NewDay Shape Consultants - Plano, TX

November 2013 to January 2014

WORK EXPERIENCE

Understanding the needs and requirements of the patient using both technical and interpersonal skills.

• Assisting the doctor in surgical procedures.

• Ensuring the patient's pre-operative material and consents are completed correctly and without errors

• Acting as a Patient Representative for the clinic.

• Handling cash and collection of payments due

• Ensuring correct phone handling and script use for patient prospect calls

• Ensuring overall office readiness and cleanliness for beautiful presentation

• Ensuring office and medical supplies were stocked and inventoried

• Handling patient correspondence (returning calls, following up on prospects) in a timely manner

• Reporting monthly conversion directly to the Medical Director

• Appointment setting and confirmation

Medical Assistant/ Patient Liaison

Premier Health Care of North Texas - Plano, TX

October 2012 to October 2013

Reason for leaving: Low Revenue October 2012 - October 2013.

• Worked with EMR eClinical Works ad Medi Touch.

• Collected vital signs and chief complaints while anticipating my provider's needs.

• Helped run day-to-day operations such as setting appointments, verifying insurance, billing and other tasks as needed.

• Assisted with minor surgery and wound care.

• In House Diagnostics: EKG, Spirometry, UA, Strep tests, Flu Tests, Urine HcG.

• Assisted in complete physical examinations.

• Patient education in weight management, diabetes, low t- testing/hormone testing and management. Medical Assistant

Trinity Dermatology - Allen, TX

March 2012 to July 2012

Completed 160 hour externship and was hired after completion.

• Assisted with minor surgery and wound care.

• Handled all charting and dictation during patient appointments

• Submitted lab work and handled pathology work

• Patient education on skin cancer.

Medical Assistant Program

Kaplan College - Dallas, TX

2012

Mary Grimes High School

2010

EDUCATION

EMR Systems

Triage

Medical Scheduling

Experience Administering Injections

Laboratory Experience

Medical Office Experience

Patient Care

Skills

• EMR: NexTech

• EMR: eClincal Works

• EMR: MediTouch

• CoolSculpting Certified

• Blood Borne Pathogen Training

• Non Invasive and Surgical Procedure

• OSHA/HIPAA Training

• Aseptic Training

• Hazard Communication Awareness Training

• Hazardous Material

• GHS training

• Waste Segregation Training

• Urinalysis

• EKG's

• Spirometry

• CPR Certified

• Certified with Care Credit

SKILLS

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ADDITIONAL INFORMATION

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