Geary B. Johnson
**** ***** **. *** *********, CA. 94117 Phone: 510-***-**** Email: *******.*****@*****.***
EDUCATION
Howard University, Washington, DC May 2014
Bachelor of Science, Business Administration
Concentration in Accounting
UC Berkeley Extension, Berkeley, CA Completion of Certificate in Dec 2018
Fullstack Web Development
PROFESSIONAL SUMMARY
Vast experience in a heavy cashflow industry with continuous responsibilities and achievements. Skilled at building relationships with teams across all levels of an organization, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable leader with an ability to work independently, create effective processes, and develop relationships that align with company goals and values.
EMPLOYMENT
Marriott International
Accounting Manager Palace Hotel, San Francisco April 2019 - Present
Ensure all cash handling procedures and documentation are completed accurately according to Standard and Local Operating Procedures and in accordance with GAAP requirements
Manage cash applications to journalize all operations
Supervise General Cashier and identify any unsettled invoices or unidentified cash transactions
Resolve guest disputes and handle escalations for cash and collection issues
Collaborate with the Sales/Event management teams to ensure that all financial terms that are agreed with clients are reviewed and recorded for use in intake and billing processes. Such terms include pricing arrangements, payment terms and other client-specific requirements
Improve Bad Debt allowances by decreasing Account Receivable accounts outstanding past 30 days
Follow up new and revised budgets with event managers to ensure that accruals and other client reporting are completed as required
Leverage technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making
Provide direction and assistance to other departments regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources
Celebrates successes by publicly recognizing the contributions of team members
Accounting Supervisor Oakland Marriott City Center, Oakland, CA August 2017 – April 2019
Support the leadership on company-wide initiatives and special projects
Oversee Cash Receipts, Account Receivables, and Payables teams
Journalize all cashflow transactions and research any transactional errors
Manage Account Payables and Capital Expenditures projects ensuring that budgets were met
Coordinate tasks and work with other departments to create an understanding of accounting practices
Follow-up and resolve past due accounts with vendors, clients, and transient guests
Prepare, review, reconcile, and issue bills, invoices and account statements according to company procedures
Human Resource Manager The Clancy, San Francisco July 2016 - August 2017
Monitored recruitment and hiring activities to ensure proper selection procedures are being followed from sourcing to selecting candidates
Hosted feedback sessions with management teams to improve onboarding experiences and find innovative ways to emphasize the importance of guest service in our company culture
Conducted periodic audits to maintain compliance of legal practices (safety, Privacy Act, compensation)
Assist in maintaining high morale with internal projects for associates
Retail Advisory Board Marriott International HQ, Bethesda, MD January 2016 – July 2016
Assist branch hotels in financial metrics
Travel to various hotels to ensure retail standards are being met
Introduce new products and placements to managers
Oversee 30 hotels, of which 26 improved in financial metrics by 6%
Operations Manager Marriott International, Washington, DC. June 2010 – July 2016
Manage and reinforce the standard operating procedures to align the hotel with the brand and company culture
Create innovative guest appreciation programs for our Elite Marriott Reward members to maintain loyalty with the brand
Serve as a source of guidance and support for associates to support communication
Interview qualified candidates for various positions on the team
Put in place better practices of ensuring guest experience, which improved overall scores from 64.5 to 79.2 during the year 2015
Other duties included: associates scheduling, processing payroll and recorded time and attendance, guest assistance and problem resolution, and managing department financials
RELATED SKILLS
POS (point of sale) experience MySQL Microsoft Suite NetSuite HTML/HTML5 CSS/CSS3 Bootstrap JavaScript/jQuery API MySQL/Node
REFERENCES
Excellent references available upon request.