Software Engineer Service Technician

Vazquez, Alexander

*** ******* *** *** **, Syracuse, NY 13209

Phone: 904-***-****

E-mail: **********@*****.***

Objectives

To strive for excellence in the technological field while promoting business and personal growth.

Skills

●Experience with many software testing domains including: Smoke testing User acceptance Load / Performance Stress Negative Integration Compatibility Localization Automation Validation Verification

●Microsoft Visual Studio

●TFS

●Selenium (TestNG/Maven Framework)

●C#, C++, Java, Visual Basic

●Fluent in Spanish and English, Conversational French

●Proficient in multiple operating systems

Education

Computer Engineering Bachelor’s (August 2007-May 2009)(UPR-Bayamon/Cayey)

●In Progress

C++ Certification (UPR-Cayey)

●Input/output operations

●Templates and Inheritance

●Virtual Functions

C# Coursework: Udemy

●C# Course with Microsoft Visual Studio 2013

●Object Oriented Programming with C#

●What is new in C# 6

Automation Coursework: Udemy

●Software Test Automation

●Selenium with C# and Java

Experience

Automation Software Engineer (June 2018 –June 2020)

Aspen Dental (6600 Weighlock Dr, Syracuse, NY 13057)

Responsibilities:

oCreate and Maintain automation test cases for multiple projects.

oCreate and Execute curated Load and Performance tests based on current need.

oParticipate in weekly SCRUM meetings.

oWork with BA/DEV teams in an agile environment to maintain tests updated.

oProvide insights and direction to offshore teams assisting with automation efforts.

Computer Coding Instructor (October 2017 –June 2018)

Clary Middle School (100 Amidon Drive, Syracuse, NY 13205)

Responsibilities:

oTeach Scratch and C++ to 6th through 8th Grade students to create final projects.

oProjects include incorporating animation, game design and automated information gathering.

oStudents’ projects are tested by my custom automated scripting to ensure accuracy and completion.

Vazquez, Alexander

514 Charles Ave Apt 10, Syracuse, NY 13209

Phone: 904-***-****

E-mail: **********@*****.***

Control Center Specialist (May 2015 – May 2017)

Rapid Response Monitoring (400 West Division St, Syracuse, NY 13204)

Responsibilities:

oTroubleshoot new and/or updated software used by specialists on the floor.

Tests were conducted in a closed test version of the programs used by the floor staff, running manual and automated simulations. Any kickback from our simulations were reported to our development team.

oAssisted customers with technological resolutions for their alarm systems and associated apps.

oProvided in-depth hardware and software troubleshooting for Safe Home Security customers.

Lead Service Technician (July 2011 – June 2013)

Nexgen Wireless - Sprint (Destiny USA and Cicero, NY 13090)

Responsibilities:

oRepaired hardware issues on all problematic phones and tablets.

oRestored devices to functionality from software issues.

Contact this candidate