PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Alisa adfp2k@r.postjobfree.com Gray 301-***-****

*** ***** ***, *********, ** 21037

Talented Brand Ambassador skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Energetic promotions team member skilled in engaging customers with smooth presentations. Promote products continuously at retail locations, community organizations and trade shows. Complete sales by leveraging strong communication, negotiation and consultative sales skills.

• Product demonstration • Inventory organization

• Task prioritization

• Customer relations • Decision making

• Time management

• Detail oriented • Merchandising

• Consultative sales

Sales associate

Victoria Secret – Bowie, MD August 2012 - Current

• Enhanced sales with suggestions of related products and services based on purchases and stated needs.

• Met targets consistently, including loyalty program and credit card application numbers.

• Handled sales floor needs, including pricing and signage updates.

• Increased customer satisfaction by helping each obtain best price under available programs. Helped prepare for new product lines and seasonal changes by consolidating products and setting up clearance sections.

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• Promoted product sales by building attractive displays and properly merchandising items.

• Went beyond basic requirements to meet and anticipate unique needs, such as locating products at other locations.

• Processed customer transactions by cash, card, and mobile pay.

• Assisted customers with questions such as return policies and upcoming promotions.

• Met sales quotas, frequently exceeding targets by taking advantage of upselling opportunities.

• Overcame customer objections using powerful product demonstrations.

• Greeted customers and asked open-ended questions to assess needs. Brand ambassador

Thompson Creek Window Company – Lanham, MD August 2017 - Current Resolved concerns using strong communication and conflict management skills combined with expert sales abilities. Maximized customer satisfaction by quickly responding to any concern or request. Boosted sales consistently, building attractive displays and effectively merchandising products. Set quality appointment leads. demonstrated how to

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EDUCATION

operate opening and closing our windows. Explained products to costumers. Bowie High School Bowie, MD June 2011

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