Customer Service Representative(Bahasa Malay)

Address: CMUP Block * Lot **

Sta. Barbara Zamboanga City

Cell phone No.: +639*********

Email address: *****.*********@*****.***

AZFAR APNA ZALDY

POSITION APPLIED

●JOB VACANCY SUITS BEST MY QUALIFICATION

PERSONAL BACKGROUND

●Age: 32

●Date of Birth: June 02, 1988

●Place of Birth: Jolo Sulu

●Civil Status: Single

●Sex: Male

●Height: 5'8"

●Weight: 65 kg

●Citizenship: Filipino

●Can speak English, Filipino, Taosug (Suluk), and Malay language.

●Interests include internet surfing, online games, editing picture, and reading.

ACADEMIC BACKGROUND

2007-2011 STI College Zamboanga, Philippines

Bachelor of Science in Information Technology

2004-2005 SMK Lajau, Malaysia

High School (SPM)

2001-2003 SMK Sultan Ismail, Malaysia

High School (PMR)

1995-2000 SK Chukai, Malaysia

Elementary (UPSR)

WORKING EXPERIENCE

July 2019 to Present MAKLOOK CORP.

Customer Service Representative(Bahasa Malaysia)

Responsible in answering and resolving customer queries/concerns regarding their account through live chat, email and inbound/outbound calls. Ensuring customers request/concerns are handled in an appropriate and timely manner.

Feb 2017 to July 2017 CONSOLIS (M) SDN BHD

Quality Control

Responsible for inspecting the receive materials and equipment as per order specification.

Responsible for inspecting the fabrication of the pipe as per drawing specification and

quality requirements. Also responsible to record all the data of the fabricated pipe into

the follow up sheet of each pipes.

Sept 2016 to Dec 2016 ALDATS (M) SDN BHD

Pipe Fitter

OPHIR-A TOPSIDE Muhibbah Eng.

Sept 2013 to Sept 2016 ALDATS (M) SDN BHD

Linechecker

EVYAP SABUN (M) SDN BHD

Responsible for performing and documenting internal line checker as well

as combined line check’s with the main contractor and client. And responsible

for verifying those outstanding items were completed correctly and for coordinating

combined verification with the main contractor and client.

Check and verify the drawing and specification familiarized on the construction details.

Ensure that the drawing is in latest revision/edition and approved for fabrication

and construction. Monitoring inspection at implementing of project procedure,

specification at method for statement. Coordinate with the main-construction

(engineer, superintendent and client) to ensure the compliance of quality

assurance. Carried out visual inspection or line checking prior for hydro testing,

pneumatic testing and reinstatement of pipe. Conduct punch clearing for

rectified punch item and make confirmation to hand over to client’s consultant

for final walk down/punch listing and clearing prior to test requirements.

Dec 2012 to May 2013 Jurunature E&I SDN. BHD.

Quality Control

F14DR-A Topside and F14/F29 Process Module Project

Responsible for inspecting the installation of cable ladder/tray support,

cable installation, pre-commissioning, commissioning and termination.

Also responsible for documenting reports such as Request for Inspection and etc.

Feb 2012 to July 2012 Powercomp Automation SDN. BHD.

Software Engineer

Responsible in developing, designing, researching,

gathering data for business solution for clients.

Also responsible in maintaining the system and assisting the clients

in any issue pertaining the system developed and troubleshooting

October 2011 to Jan. 2012 PLDT Malaysia SDN. BHD.

Sales Associate

Responsible in selling and distributing the company

product to the agents and customers

July 2011 to Aug. 2011 Land Registration Authority Zamboanga, Philippines

Data Encoder

Responsible in encoding the information

data of the land deeds from hard copy to soft copy

and ensure all the data encoded are correct

Oct. to Dec. 2010 STI College Zamboanga, Philippines

Practice Teaching

Responsible in preparing the lesson plan,

assessing and teaching the students

April to Oct 2010 PETRON Depot Zamboanga, Philippines

System Developer

Responsible in developing, analyzing system requirements,

Programming, designing system and database,

gathering information and assisting the user pertaining the uses of

the system and troubleshooting matter

TECHNICAL SKILLS

1.Proficient in Visual Basic 6.0, VB.Net, AutoCAD 2010, CMS Joomla and C++

2.Proficient in using DBMS in MS Access and MySQL, SQL Server 2005/2008

3.Proficient in designing using Adobe Photoshop

4.Proficient in using Windows XP, Windows Vista and Windows 7

5.Proficient in using Microsoft Office software such as Microsoft Word, MS Powerpoint and etc.

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