Security Officer Manager
Resume:
Bryan D. West
Temple Hills, MD. 20748
Email: **********@*****.***
Mobile: 202-***-****
Objective: To provide enthusiastic, high energy, dependable and highly adaptable professional service to your company. To become an asset and to gain experience in preparation for career advancement that will utilize my knowledge and experience to enhance my personal growth.
Summary of Qualifications:
-Accomplished background skills in security, home improvement, customer service, sales and operations
-Ability to work independently and as a team player
-Strong communications and problem solving skills
-Ability to lead a dedicated team
Experience:
March 2019 – present MGM National Harbor Maryland Assistant Security Shift Manager
-Prepared daily post schedules for shift
-Issued radio equipment to officers before shift briefing
-Provided shift briefing information before officers responded to their post
-Responded to all major issues and emergencies on property
-Daily checks on officers attendance
-Random checks on all post locations
-Provided daily shift reports to senior management
-SPO for MGM National Harbor Maryland property
August 2018 - March 2019 MGM National Harbor Lead Dispatcher
-Responsible for CCTV at locations outside of the casino gaming floor
-Make sure Security Shift Management were notified about all major incidents and emergencies
-Responsible for sending officers to proper locations to intervene with property issues
-Created daily logs for all incidents that occurred on property
-Supervised all officers on post inside Fire Command
-Make sure Fire Command was cleaned for the next shift
-Answered phones to receive information about daily activities on the property
-Maintained professionalism while on duty
November 2017 – present MGM National Harbor
Level III Security Officer Oxon Hill, MD.
-Certified Security Dispatcher
-Certified Security Report Writer
-Certified Security Mobile Officer
-Certified Fire 2 Rescue Officer (Fire Extinguisher)
-Certified Field Training Officer (FTO)
-Certified Confined Space Rescue Officer
-Certified Security Compliance Specialist
-First Aid, CPR & AED certified (Rescue One)
-Fire Command/Fire Panel Experience
-Respond to all incidents & issues on property
-Make critical decisions depending on the severity of the issue
-Responsible for daily medical bag checks
August 2017 – present MGM National Harbor
FTO: Field Training Officer
-Responsible for training all new security officers and seasonal security officers
-Responsible for making sure all security officers are following the department SOPs (Standard Operation Procedures)
-Responsible for making sure all policies and procedures are being followed
November 2016 – November 2017 MGM National Harbor
Level I Security Officer Oxon Hill, MD.
-Follow all post orders, rules and regulations
-Ensure that all areas and locations in the building are properly secured
-Ensure that the casino is a safe environment for guests and employees
-Prevent minors from gaining access to the casino floor by properly verifying identification cards
March 2014 – September 2016 Metro One Loss Prevention Services Group Washington, DC
Field Manager
-Oversee all client sites
-Evaluate guards on their performance
-Ensure that guards are in compliance with uniform policy
-Follow up with managers on issues and concerns
-Recruit potential employees for SPO or SO
-Stand post when necessary
-Daily client site inspections
-Manage incident reports
October 2011 – September 2016 Metro One Loss Prevention Services Group Washington, DC
Special Police Officer
-Perform daily patrols
-Monitor security camera to prevent violations on premises
-Ensure employees and customers safety
-Secure area before closing
March 2009 – September 2011 Quality Management Washington, DC
Supervisor
-Supervised nine man staff
-Secured inside and outside perimeter of apartment complex
-Maintained daily logs and promptly reported incidents to local authorities
-Monitored security cameras for any violations occurring on the property
November 2007 – March 2009 Quality Management Washington, DC
Security Officer
-Secured inside and outside perimeter of multi-dwelling apartment complex
-Performed hourly sweeps for safety
-Ensured safety of residents by verifying identification
-Maintained daily logs and promptly reported incidents to local authorities
August 2005 – October 2007 Anderson Home Improvement Washington, DC
Apprentice
-Assisted with fence repair and replacement
-Ability to hang drywall
-Assisted with plumbing repair and replacement
Education:
September 1992 – June 1996 Potomac High School Oxon Hill, MD
October 1997 – December 1998 Northland Technical College Thief River Falls, MN
February 2010 – August 2010 Omni Institute Trophy Club, TX
Certifications and Licenses:
Theory for Protective Science and Non-Confrontational Protection Certificate
SPO in the State of Maryland
Maryland Handgun Permit
References Available Upon Request
Contact this candidate