Executive Assistant, guest relation manager, coordinator, assistant ma

RESUME

HEMLATA

Address: *** *.*.* ***** Safdarjung Enclave

New delhi-110029

E-mail: ****.*********@*****.***

Mobile No. 837-***-****

CAREER OBJECTIVE:

Looking for an innovative and challenging environment where I can efficiently utilize my capabilities towards the achievement of organization goals as well my personal growth.

RECENT PROFESSIONAL EXPERIENCED

MAX HEALTHCARE, SAKET, NEW DELHI - Since April’2017 to Mar’2020

Executive Assistant to Associate Director & Interventional Cardiologist.

Coordination and Administrative Duties:

Plan & schedules meetings, responds to various inquiries both external & internal, manages communications via e-mail, phone calls etc.

Coordinates activities with other supportive members to ensure timely completion.

Prepare a wide variety of reports, speeches, articles and conference notes for internal & external purpose, preparing conference presentation for CME’S etc.

Taking dictations and drafting letters for internal & external purpose & patients welfare presentations.

Coordination in CCU (Critical care unit) - Bed management Etc.

Managing various activities and operational problems identification.

Coordinate conferences, seminars and meetings for CMEs, ensuring all arrangements run smoothly and all required facilities are available.

To coordinate with physician/Nursing for diagnostic and treatment activities to achieve high customer satisfaction levels & smooth customer service.

Handle all patient/service related grievances for the department.

VIP patient coordination for respective department.

EDUCATONAL QUALIFICATION:

10TH Passed from CBSE BOARD.

12TH Passed from NIOS.

B.A from SOL .

WORKING EXPERIENCE:

1 year Worked with (T.S.A) TANYA SKATING ACADEMY as a Coach.

1 year Worked with Robotec India Solutions Private Limited as a CCO (customer care officer.

10 months worked in Frangipani Art Gallery at Dia Park Premier Hotel, Gurgaon.

4 months worked in Max Emergency (East Block) as a Departmental Coordinator.

Currently working in Max Super Speciality Hospital (East Block) as an Executive Assistant.

PARTICIPATES & ACHIEVMENTS:

Certificate of Appreciation in Walk for Life.

1ST & 2ND Positions in Summer Open Roller Skating Championship 2012.

1st position in 3rd Bharat National Open Roller Skating Championship 2012.

Participation in F-TEC.

1ST & 2ND Positions in 2nd Summer Camp Roller Skating Championship 2013.

GOVERNMENT OF INDIA CERTIFICATE in Spoken English & Communication Skill.

APLL Certificate of Training (Computers).

KNOWLEDGE IN COMPUTER:

IT Tools & Information Technologies.

Operating System Windows 7

MS Office word, MS Office Excel, MS Office Power Point, MS Office Access.

Introduction to Internet & Email.

HTML, XHTML, DHTML, CSS, XML, JAVA Script, ASP, PHP, Project.

PERSONAL INFORMATION:

Father’s name : Sh. Late Vinod Kumar

Date of Birth : 23/08/1995

Gender : Female

Marital status : unmarried

Nationality : Indian

Religion : Hindu

Languages Known : Hindi, English & Iskoshi(Japanese)

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