Administrative Assistant Data
Resume:
>TECHNOLOGIES
•Proficient: MS Office, Adobe CC Photoshop, InDesign, Premiere, Audition, WordPress, MySQL, Moodle(elearning)
•Exposure: Quickbooks, HTML5, CSS3, Cybersecurity
>PROFESSIONAL EXPERIENCE
Data Entry Clerk I Expert Global Solutions (EGS) I Las Vegas, NV May 2016 -April 2018
•Handled accurately and efficiently Admin & Business Support - Data Entry Operations.
•Performed data manipulation to ensure the quality of healthcare reports, created an updated over 300 reports per week.
•Automated and improved data manipulations using Excel formulas, Macros, Charts and Pivot Tables reducing data processing time by 20%.
•Created SQL queries to retrieve and update large data sets.
•Used Microsoft Word and PowerPoint for presentations.
See Sample on YouTube: http://www.youtube.com/watch?v=dVqKckZHMfl https://www.youtube.com/watch?v=dVqKckZHMfI
Walmart (Associate) Nov.2019 – Apr.2020
•Customer service about policies, products and marketing
•Locating products and organizing store
Administrative Assistant I SYS Projects Outsourcing S. A. I Madrid, Spain Mar 2007 - Nov 2015
•Handled accurately and efficiently ATM disputes raised by members of Abbey National, UK's largest provider of financial services
•Automated and improved data manipulations using Excel Macros and formulas.
•Performed a combination of clerical tasks to support administrative operations (maintaining records, preparing documents, searching for and compiling data, responding to routine requests)
•Traveled across multiple corporate offices to train department heads on use of MS Excel.
Computer Trainer I BDF Computer Training Center I Madrid, Spain Sep 2003 - Feb 2007
•Taught courses on Microsoft and Adobe applications.
•Prepared and updated training materials and other documents (handouts, manuals and exercises) with new topics and techniques.
•Set up IT equipment and online (elearning) settings.
•Published a book & CD_ROM titled "Gufa Virtual de PowerPoint XP", Madrid, 2004.
See Sample on YouTube: http://www.youtube.com/watch?v=dVqKckZHMfl https://www.youtube.com/watch?v=dVqKckZHMfI
Volunteer Teaching Spanish on YouTube (samples):
-https://youtu.be/lXuVcDrOCFo?list=PLR_85u1P8ytJgz1x8p91VJ9XuLmB9nJ40
-https://youtu.be/p__ZNBpPQQk?list=PLR_85u1P8ytJgz1x8p91VJ9XuLmB9nJ40
-https://youtu.be/FbqgBhKEidU?list=PLR_85u1P8ytJgz1x8p91VJ9XuLmB9nJ40
Advanced Certificate in Mulesoft,
Clever Data Insights (CDI), Alexandria, Virginia(in progress) 2019 - 2020
Certificate in Introduction to Cybersecurity Washington University,EDX, Online 2018-2019
Certification in Web Design with Adobe, Crea Formacion, Madrid, 2011 - 2012
Cert. in Business Management and Administration, Polytech Univ.of Madrid. 2011
Diploma in Designing, Creating and Teaching eLearning Courses, CIDET, Madrid. 2009
BA in Foreign Trade Economics, University of Havana, Cuba 1980 – 1985
>Languages
Spanish and English : Fluent Amharic: Mother tongue. French: Intermediate And Others.
Tefera Mergia
Alexandria, VA
********@*****.***
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