Health Medical
Resume:
Erik Pupo
********@*****.***
Chief Information Officer, Columbia University Irving Medical Center (CUIMC) Executive Summary
I serve as the Chief Information Officer (CIO) for Columbia University Irving Medical Center (CUIMC), a leading academic medical center in the United States with over 2,000 beds and 18,000 employees. My focus is on digitally transforming healthcare organizations and optimizing IT operations to drive clinical and financial outcomes. I have a proven track record in healthcare innovation and healthcare digital transformation and have participated in over 60 solution implementations and $200 million in total consulting and solution sales opportunities. Relevant Experience
Columbia University Irving Medical Center, Chief Information Officer (2018-current)
• Currently serve as Chief Information Officer with direct responsibility for 250 IT employees. Provide operational support for 18,000 CUIMC users within the 2,036-bed academic medical center campus, with budget responsibilities of $45 million.
• Led the creation and implementation of CUIMC’s new digital transformation strategy, focused on solutions for engagement through personalization, simplicity of access to data, and partnerships with leading digital vendors.
• Completed the design and implementation of Epic for the 6000 users of the ColumbiaDoctors Faculty Practice Organization (FPO), which went live on January 30, 2020.
• Implemented a new Telehealth platform with Epic and Zoom integration, with support for language translation and voice-to-text capabilities, to support CUIMC’s diverse patient population during the COVID-19 pandemic. Shifted CUIMC to 2,000 telehealth visits a day as of July, 2020.
• Deployed initial cloud management and deployment services based on Amazon Web Services (AwS) and Google Cloud for storage and compute, targeted for CUIMC researchers and clinicians. Developed a cloud solution strategy for initial 22 department rollout in the fall of 2020.
• Developed initial roadmap and solution implementation plan for Salesforce Marketing Cloud and Pardot to drive new clinical trial and patient engagement solutions.
• Built a new IT operations and governance model focused on centralization of existing IT infrastructure and staff to contain costs and improve the delivery of digital services.
• Enhanced ServiceNow to develop a new IT self-service catalog with implementation of Orchestration for automated workflow improvements
Key Qualifications
o Expertise in transforming IT
organizations to reach their full
operational and financial potential
o Experience managing large teams
and programs at hospitals, payers,
and life science companies
o Over 22 years of experience in
the healthcare industry, including
senior positions in federal, state,
and commercial healthcare
programs and initiatives
Accenture, Managing Director (2015-2018)
o Served as the managing director for Healthcare Technology Consulting in North America, managing a team of 75 practitioners in North America responsible for technology strategy and solution implementation across provider, payer, and life science clients.
§ Vendor solution alliances included Amazon Web Services (AwS), Google Cloud, Salesforce, ServiceNow, Splunk, and Salesforce
o Primary responsibilities included advising healthcare clients on major healthcare technology issues and programs and managing solution delivery teams for AwS, Google Cloud, Salesforce, and ServiceNow to deliver targeted healthcare solutions. o Provided IT strategy and operational advisory services to CIOs and C-suite executives for payer and provider clients, including Aetna, Cigna, Humana, Kaiser Permanente, Partners Healthcare, Pfizer, Albany Medical Center, Highmark, and the University of Chicago o Created Accenture healthcare innovation portfolio, working with healthcare startup accelerators and digital health startups to target new emerging technology solutions for partnerships within Accenture’s innovation architecture o Managed Accenture’s Value Based Care practice, helping clients implement value-based Deloitte Consulting strategies LLP, Senior using technology Manager (solutions 2011-2015) o Served as a senior manager for federal and commercial healthcare initiatives with direct management responsibilities for 40 staff members.
o Led solution delivery team at the joint Interagency Program Office, representing the Military Health System (MHS) and Department Veterans Affairs (VA), with direct management responsibility multiple interoperability solution initiatives focused on design and development of EHR and HIE integration
o Managed design and delivery of Deloitte healthcare solutions, including clinical terminology mapping, data analytics, and healthcare system design for federal and commercial clients.
o Collaborated as key technology advisor for the Centers for Disease Control (CDC) and the Centers for Medicare and Medicaid Services (CMS) in implementing solutions targeting provisions within the HITECH Act
o Worked with Deloitte commercial clients on Epic and Cerner deployments, specifically focusing on Geisinger and Kaiser Health Systems
Vangent, Inc., Health Principal (2009-2011)
o Responsible for selling and managing solutions for federal healthcare clients. Managed 21 resources as part of solution team responsible for the implementation of multiple interoperability solutions across federal health agencies as part of HITECH Act implementation
o Provided technology advisory opinions to policymakers at HHS, ONC and CMS, specificvally on health IT solution implementation o Architect and implemented healthcare solutions for ONC, DoD, and VA o Responsible for leading the design and development of NwHIN CONNECT, an interoperability solution that linked multiple federal healthcare agencies onto a single health information exchange (HIE)
o Developed integration solutions for AHLTA and VistA to integrate data from commercial EHR vendors onto the CONNECT platform using CONNECT adapters Project Performance o Managed Corporation a team of (over PPC)30, Health direct and Principal indirect (2008-staff and 2009) was responsible for total business growth of almost $5 million as a new healthcare technology consulting practice. o Responsible for initial development of a health solution portfolio focused on patient engagement and care management
o Developed and implemented health solutions for several federal and commercial clients, including Tufts Health Plan, Fidelis Health Care, the National Institutes of Health (NIH), the Center for Medicaid and Medicare Services (CMS), and Blue Cross Blue Shield
(BCBSA).
Vangent, Inc., Health Principal (2004-2008)
o Managed initial design and deployment of Vangent health interoperability solution portfolio for state and commercial health information exchanges o Led the development of the Enterprise Performance Life Cycle (EPLC) and HHS Solution Architecture Methodology that aligned HHS IT solution development efforts with HHS Enterprise Architecture (EA), HHS Strategic Planning and HHS Capital Planning processes.
o Developed the initial Federal Health Architecture (FHA) to measure performance outcomes for federal health IT investments and solutions, and to promote alignment of federal health information technology transition planning. o Served as a key member of the Healthcare Information Technology Standards Panel
(HITSP), which worked to develop widely accepted and useful healthcare standards to enable and support widespread interoperability among healthcare software applications Internal Revenue Service, Principal Architect (2002-2004) o Responsible for the design, development, and implementation of multiple financial solutions focused on healthcare-specific tax regulations and policies o Served as architect and implementation manager for IRS PRIME program to drive operational and strategic implementation of healthcare organization tax data analytics, through development of a Modernized eFile capability (MeF) Vignette, Lead Healthcare Architect (2000-2002)
o Served as chief architect for healthcare solutions, responsible for managing solution implementations and integrations of Vignette in healthcare organizations. Responsibilities included the design and development of content management and business intelligence solutions for major commercial healthcare clients. Oracle, Principal Consultant (1998-2000)
o Served as principal consultant of Oracle Healthcare consulting for the Southeast US region, responsible for managing activities and solution development in implementing Oracle healthcare applications. Clients included University of North Dakota and Government of Puerto Rico.
Certifications and Professional Affiliations
• Member and Fellow, Health Information Systems Management Society (HIMSS)
• Member, College of Healthcare Information Management Executives (CHIME)
• Former Chair of the HIMSS Privacy and Security Steering Committee
• Former Board Member, South Florida HIMSS Chapter
• Member, American Health Information Management Association (AHIMA)
• Member, Healthcare Financial Management Association (HFMA)
• Former Board Member, Florida HFMA Chapter
• Member, American College of Healthcare Executives (ACHE)
• Member, American Medical Informatics Association (AMIA)
• Member, Accountable Care Learning Collaborative (ACLC)
• Certified Professional in Health Information Management Systems (CPHIMS) Education
• MBA, Lynn University, 2004
• B.A., History, Florida Atlantic University, 1998
• B.S., Finance, Florida Atlantic University, 1997
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