Gm, Branch Manager, Service Manager, Operations Manager, Sales Manager

High-energy manager, success in production management, sales management, and branch management. Successful

. Successful results were achieved from

Natural leader who leads by example, extremely reliable, with the mindset that customer service is crucial to the growth

Executed proficiently payroll, forecasting, reports, etc. in an accurate timely manner.

Managed and drove employees to focus on customer retention and the customer experience

MATHEW WALKER

562 Clover Ridge Dr.., Walford, IA 52351

Cell: 319-***-****

adfnli@r.postjobfree.com

EXECUTIVE SUMMARY

results achieved from my team’s customer service, retention, performance, & profitability.

of the business, and over 10 years of successful involvement in P&L management.

CORE QUALIFICATIONS

Operations management Budget forecasts

Customer service P&L management

Staffing Inventory management

Staff development Sales management

PROFESSIONAL EXPERIENCE

TRUGREEN

Cedar Rapids/Cedar Falls, IA

General Manager

Manage facilities in both Cedar Rapids and Cedar Falls.

Excelled in managing teams for residential, commercial growth, and production.

Reduced labor and chemical expenses in 2 years by 16% saving $400K annually.

Exceeded budgeted top line revenue by 8% and EBITA by 52% .

as well as successfully fielded escalated customers.

SCOTTS LAWN SERVICE

West Jordan, UT

Market Sales Manager & Branch Manager

Responsible for all recruiting, hiring, and training of entire sales/operations teams.

Ongoing management & increase sales efficiencies of sales team/KPI’s for operations.

Timely & accurate reporting/projecting sales analytics, labor, and chemical expenses.

Constant P&L management/increase top line growth without increased cost.

Managed employees and handled escalated customers to focus on customer retention.

TRUGREEN

Ogden, UT

Marketing Manager and Commercial Account Manager

Responsible for all recruiting, hiring, and training of entire sales teams.

Ongoing management and increase sales efficiencies of sales teams.

Timely and accurate reporting and projecting sales analytics.

Sell, renew, and manage all commercial accounts.

Managed employees and handled escalated customers to focus on customer retention.

EDUCATION

HIGH SCHOOL DIPLOMA: NORMAL CURRICULUM

Cottonwood High School, Cottonwood Heights, UT

Played on the baseball team

3.4 GPA

AFFILIATIONS

Eagle Scout

08/2016 to 08/2020

02/2006 to 08/2016

02/2002 to 01/2006

1995

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