Jo Clayton
Tulsa, OK
************@*****.***
Work Experience
Customer Service Representative
Saint Francis Health System - Tulsa, OK
August 2007 to Present
Answer inbound and outbound calls from nurses and doctors. Solved missing and wrong test, add on test, enter problems into excel.
Specimen Processor/Data Entry
Ameripath/Quest Diagnostics - Tulsa, OK
April 2003 to May 2014
Accessioning, processing, solved problems and reference testing. Billing Specialist
RML - Tulsa, OK
April 2002 to March 2003
Post checks and cash from HMO's/PPO's and answered billing inquiries. Specimen Processor/Data Entry
Springer Clinic - Tulsa, OK
December 1996 to April 2002
Accessioning, processing, solved problems and reference testing. Remittance Processor
Bank of Oklahoma Center - Tulsa, OK
July 2000 to May 2001
Accurately handled cash transactions and post to different accounts. Sorted mail manually and with machinery.
Education
High school diploma
GED - St. Louis, MO
Skills
• Cold Calling (10+ years)
• Excel and Epic (10+ years)