Customer Service Safety, forklift operator

WORK EXPERIENCE

Flooring Installer

Ferguson Tile Co. - Hemet, CA

April 2019 to Present

• Cut and installed padding to specified dimensions while strictly following company methods.

• Measured floor area to be carpeted and estimated required materials.

• Cut and trimmed flooring to suit specified area, including doorways and openings, projections and wall edges.

• Inspected floor surface to assess condition and correct any imperfections potentially affecting carpet or flooring installation.

• Performed quality installations quickly and accurately while adhering to highest standards in customer service.

• Performed residential, commercial and institutional jobs with accuracy, safety and speed.

• Collected materials, tools and equipment and delivered to job sites to support job needs. Heavy Equipment Operator/Laborer

McLaughlin Mining Co. - San Gabriel, CA

September 2018 to March 2019

• Protected equipment and personnel from safety concerns by noting and avoiding potential hazards like utility lines.

• Kept equipment properly fueled and ready for immediate use to support scheduling demands Customer Service Associate

True Value - Hemet, CA

February 2018 to August 2018

• Met and exceeded productivity targets by handling every interaction with top-notch customer service.

• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

• Collected customer feedback and recommended procedural or product changes to enhance future service delivery.

• Contributed to business growth by confirming customer satisfaction with service and quality.

• Educated customers on special pricing opportunities and company offerings.

• Documented conversations with customers to track requests, problems and solutions. Stocker/Customer Service

Rancho Vet Feed Store - Hemet, CA

June 2017 to January 2018

• Removed debris from aisles to avoid blocking customers or adding any safety concerns.

• Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free- SILVINO

PONCE

Hemet Valley, CA

***************@*****.***

flowing aisleways.

• Assisted customers by locating items and moving heavy purchases to vehicles.

• Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.

• Moved and rebuilt shelves, racks, and displays to increase visibility of merchandise.

• Monitored the work space to ensure that it was neat, orderly and safe. Warehouse Worker

Horizon Solar Power - Hemet, CA

March 2015 to November 2017

• Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.

• Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.

• Moved boxes, containers and pallets with equipment and meet demanding production targets.

• Recognized and reported defective material and equipment.

• Loaded perishable and non-perishable items into trucks according to planned delivery schedules. EDUCATION

High school diploma

Hemet High School - Hemet, CA

March 2013

Contact this candidate