Assistant Customer Service

Location:

Salary:

$13

Posted:

August 27, 2020

Caitlin C Yarosz

Columbia, SC 29201 *******.********@*****.***

EDUCATION

Coastal Carolina University, Bachelor of Arts in Music 2016

Minors in Creative Writing and Theatre

PROFESSIONAL EXPERIENCE

Willcox, Buyck and Williams, P.A. – Myrtle Beach, SC Receptionist Oct 2018 – Nov 2019

Answers and transfers phone calls in a courteous and efficient manner

Authorizes and records drop-offs and pick-ups for the office

Compiles monthly check logs and assists with any extra work

Greets clients warmly, offering beverages and keeping the conference room tidy

Opens and distributes mail, as well as handling postage meter

Nacho Hippo – Myrtle Beach, SC Server Sep 2017 – Jan 2019

Greeted guests with a positive attitude, attentive to their allergies and specifications

Communicated well between guest and kitchen staff to ensure timely service

Monitored the entire restaurant, keeping it clean and well-stocked

Medieval Times - Myrtle Beach, SC Photographer, Bartender, Tech and Coach Mar 2016 - Nov 2017

Greeted all guests with enthusiasm to create an immersive experience

Shot, edited, printed, and sold photos of guests in an efficient and courteous manner

Prepared daily sales and inventory reports, ensuring our Team reached Company goals

Provided Trainees with comprehensive knowledge of the Department and Company

Communicated well between Managers and Co-Coaches to choose the best candidate

Prepared all drinks adhering to protocol, taking action when risky behavior is seen

Coastal Carolina University – Conway, SC Resident Assistant Jul 2013 – Mar 2014

Supervised 44 student residents, providing a welcoming and inclusive environment

Organized interactive programs and events twice a month

Inspected rooms routinely, noting damage, enforcing rules when violations were found

Assisted students’ move-in, move-out, holidays, room changes, resources and mediation

NationalLink – Moon, PA Clerical Assistant Summers of 2012 & 2013

Verified and composed daily due diligence letters; completing 100% required

Performed tasks such as faxing, filing, copying, scanning, and mass mailing

Achieved complete conversion of all paper documents in department into digital

ADDITIONAL SKILLS

Microsoft (Word, Excel, Outlook, PowerPoint)

Music and Media (Garage Band, iMovie, Audacity, ProTools, Photoshop)

Professional Singer & Actress (Can provide performance resume)

First Place in the American Legion Essay Contest 2008