Customer Service Handling

Nicholas Van Cabral

***** ******* **. ***** ****, SD 57703 · *.**********@*****.*** · 720-***-****

Education

-University of Denver 2015-2019

Received Bachelor of Music degree with emphasis in Music Theater and a minor in Leadership Studies, Grade Point Average: 3.76

-New York University 2019-Present

Working towards a Master in Music degree with emphasis in Music Theater, GPA: 3.9

Work Experience

-Arby’s- June 2013- March 2014- Littleton, CO

Handling cash, preparing food, keeping a clean work space and multitasking in the drive through

-Forever 21- October 2014- January 2015- Lone Tree, CO

Dealing with customer needs, keeping a clean environment, handling cash, setting up product, creating interest in particular products

-Pinkberry- June 2015-February 2018- Denver, CO

Customizing services to each individual customer, handling cash, prepping toppings, prepping and making yogurts, cleaning FoH and BoH as well as machinery

-DJ Maestro - May 2018-Present- CO

Working with equipment (set up and take down), consultations, customer service, creating an enjoyable atmosphere for large groups, reading large groups of people

-King Soopers – May 2020 – August 2020 – Broomfield, CO

Working with POS device and computers, selecting product for customers, customer service, substituting product, handling money, staging and restocking product

Clubs and Organizations

-Treasurer for Idiosingcracies (Mixed A Cappella Group)- September 2015-December 2017

-Member of the Pioneer Leadership Program- September 2015-June 2019

-Founder/President of High St. Serenade (All Men’s A Cappella Group)- January 2018-June 2019

Volunteer Work

-Tutor for Reading Partners through Kaiser Elementary

Kindergarten through Fourth Grade

-Partnered with LPS Transitions Program

Created a Curriculum to give Students with Disabilities the Opportunity to have access to Performing Arts

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