Jessica Terranova
504-***-**** ************@*****.***
QUALIFICATIONS
My greatest asset that I can bring to your company is that I am a team player with a professional and personable attitude. I am highly effective in fast pace environments and making sure deadlines are met. I am detail oriented, proficient with Microsoft Office products, and possess excellent customer service skills. I exhibit a passion for the job that I am performing.
WORK EXPERIENCE
Seruntine Refrigeration Service July 2019 to present
Dispatcher/ Pricing Specialist
Primarily in charge of answering phones, dispatching and scheduling technicians for both service and maintenances calls. Also responsible for updating/ renewing HVAC and Generator maintenance contracts along with entering data into the computer system. As well as pricing repairs for service quotes and pricing on all outgoing invoices
Alarm Protection Services November 2017 to July 2019
Receptionist
Front desk receptionist responsible for greeting and interacting with clients, receiving and directing incoming calls, managing and setting up billing information for any new incoming clients. Filing paperwork and mailing invoices daily, sending out past due statements and expired credit card letters; also applying credit card payments for monthly bills, or any other items that are sold within the office.
Associated Office Systems September 2016 to September 2017
Office Assistant/ Warehouse Assistant
Responsible for assisting the Operations Team with invoicing, receiving, inventory, filing, organization, data entry, answering all phone calls and documenting service calls; temporarily managed sales and renewal of service contracts.
Pier 1 Imports November 2014 to November 2016
Sales Associate
Inventory incoming products, organize and maintain merchandise displays, customer assistance, in-store customer marketing, and customer sales.
Cadre Staffing May 2016 to June 2017
Centerplate December 2013 to January 2015
Bartender/ Banquet Server
Mixing and creating alcoholic beverages, inventory and stocking items before and after shift, managing cash register, open communication with customers, busting and cleaning tables.
Nuccio's Italian Deli June 2009 to April 2013
Main Food Preparer/Quality Control
Assisted chefs with food preparation, responsible for kitchen staff and maintaining the kitchen to meet restaurant requirements and Health Codes standards.
EDUCATION/CERTIFICATIONS
East Jefferson High School Graduated 2009
Crescent School of Gaming and Bartending Graduated 2013