SREENIVASULU ARVETI

+1-949-***-****

adfmtc@r.postjobfree.com:adfmtc@r.postjobfree.com

EXPERIENCE SUMMARY:

Having 11+ years of IT experience as a Business Analyst / QA Analyst

Skilled and having functional domain knowledge in Banking and financial Services domain (Online Retail banking, Mortgage originations and Insurance operations)

Expertise in gathering information, Requirements Analysis, Use case design and process documentation

Good experience working in Agile SCRUM / Waterfall projects and SDLC process

Good experience working on User story creation, Story Grooming for Agile projects

Experience Facilitate Collaboration between Dev, QA, Product owners and Leadership

Very good at user story points estimation and giving product demos

Documentation experience with the decisions, Project plan, Design decision and implementation decisions

Help the business with UAT testing of the product and Set up needed Test Data

Good experience collaborating with Multi LOB / Cross functional teams

In-depth experience as Accessibility analyst (ADA) in Section 508, WCAG 2.0 guidelines and testing using screen readers JAWS and NVDA

Good experience working with SQL queries, ETL, SAS Enterprise Guide, Snowflake, Adobe Analytics and Rest APIs or Web services using SOAP UI

Experience in creating excel macros using VBA, VLOOKUP, Pivot Tables

Worked closely with development and Technical Support teams to resolve quality issues

Having Good Analytical, Interpersonal and Communication skills, Result oriented, Committed, Quest to learn new technologies and Undertake challenging tasks

CERTIFICATIONS:

Digital Online Retail banking

Payment Card functions and Management Services

US Mortgages Business domain course

US Insurance Operations

Software Testing Skills

Python Basics and Data Analysis with Python

PROJECTS:

Client : Wells Fargo

Location : San Antonio, Texas

May 2018 – Present

Data Support Services

Worked as Analytics consultant for the Customer Remediation COE data support services team.

Role & Responsibilities: Analytics Consultant

Designs and leads some of the most complex project analyses, generally spanning multiple products/business lines/functional areas

Applying knowledge of business, customer, products/services/portfolios to synthesize data to form a ‘story’ and analyze the data involved – typically very large scale, structured or unstructured and from multiple sources

Collaborate with team members and with data leads/managers from multiple LOBs, and part of team discussions and initiatives

Providing insights, developing analytical strategies, review and suggest improvements in areas to the line of business executive sponsors

Performing analytical support and modeling regarding a wide array of business initiatives

Responsible for senior level leadership consulting partnerships and including delivery of findings and recommendations

Client : Citibank

Location : Irving, Texas, USA

Oct 2016 – May 2018

Bill Pay (Ferrari)

Revamping the Digital online retail banking application for Citibank customers.

Role & Responsibilities: Sr. IT Business Analyst (Agile)

Facilitate user story grooming session to Analyze the requirements and groom the Product backlog item with the team

Facilitate Sprint planning for the release based on the teams capacity and user story prioritization

Process documentation, Create the application flow chart using Visio and Develop UX/UI matching verification use cases

Participate in daily standup meeting to know teams status update and provide suggestions to any issues as how to tackle them

Identify test data requirements for different type of customers and different cards and merchant data with the help of data dictionary

Interpret data, analyze results using statistical techniques and provide ongoing reports using site catalyst

Work closely with Application development team and QA Team

Help performance engineering team with application flows and data needs

Project daily and weekly status reporting using ALM reports

Perform ADA testing using the tools NVDA, Fire Eyes and Color contrast analyzer

Do application demos with Product owners before going live

Participate and on call support in the smoke testing for product live or PROD live during every release

Client : Nationstar Mortgage (Greenlight loans)

Location : Irvine, California, USA

June 2014 – Sep 2016

Encompass Enhancements

Customizing Encompass Application to its users

Role & Responsibilities: IT Business Analyst

Take part in Sprint planning, daily standup and sprint retrospective meetings

User story creation, Story Grooming for Agile projects

Analyze the Product backlog item / Story

Estimate the story points and User story prioritization

Facilitate Collaboration between Dev, QA, Product owners and Leadership

Document the decisions, Project plan, Design decision and implementation decisions

Help the business with UAT testing of the product and Set up needed Test Data

Setting up test data like lead creation, loan set up and Origination

Participate in post-production smoke test and support business for every release

Client : State Farm Insurance

Location :Hyderabad, India

June 2012 – May 2014

CLIP (Closed Loop Incident Process)

Customizing the HP Service applications for State Farm Operations.

Role & Responsibilities: Senior Software QA Analyst

Attending analyze sessions on Requirements and Application functionality

Test Case preparations and Traceability matrix preparation

Test Execution and Defect reporting

Documenting Test Strategy and Test Plan

Client : American Express

Location :Kochi, India

Sep 2009 – May 2012

Multiple Amex Card and Reward payment applications

Role & Responsibilities: IT Analyst

Requirements analysis, Test Case and Traceability matrix preparation

Documenting Test Strategy, Test Plan and Test Execution report

Co-ordinate test execution and reporting for Manual testing activities

Perform ADA testing on all the application under test and report defects

Develop UX/UI matching verification use cases

Closely work with application development team

Client : Insight innovative solution (Internship)

Location : Bangalore, India

Feb 2009 – Aug 2009

Website Development:

Intern and Worked as a PHP web developer using PHP, MySQL and JavaScript for website design and development.

Role & Responsibilities: PHP Web Developer

Requirements analysis and Set up the data tables needed

Collaborate with Leadership and UI design team for Website wireframes

Create client end JavaScript code and Design UI

Integrate the data tables with UI design

Unit and Implementation Testing

EDUCATION QUALIFICATIONS:

Master of Computer Applications (MCA) from Visvesvaraya Technological University, India

Bachelor of Science (BSc Computer Science) from Bangalore University, India

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