SREENIVASULU ARVETI
*********.******@*****.*********:*********.*@***.***
EXPERIENCE SUMMARY:
Having 11+ years of IT experience as a Business Analyst / QA Analyst
Skilled and having functional domain knowledge in Banking and financial Services domain (Online Retail banking, Mortgage originations and Insurance operations)
Expertise in gathering information, Requirements Analysis, Use case design and process documentation
Good experience working in Agile SCRUM / Waterfall projects and SDLC process
Good experience working on User story creation, Story Grooming for Agile projects
Experience Facilitate Collaboration between Dev, QA, Product owners and Leadership
Very good at user story points estimation and giving product demos
Documentation experience with the decisions, Project plan, Design decision and implementation decisions
Help the business with UAT testing of the product and Set up needed Test Data
Good experience collaborating with Multi LOB / Cross functional teams
In-depth experience as Accessibility analyst (ADA) in Section 508, WCAG 2.0 guidelines and testing using screen readers JAWS and NVDA
Good experience working with SQL queries, ETL, SAS Enterprise Guide, Snowflake, Adobe Analytics and Rest APIs or Web services using SOAP UI
Experience in creating excel macros using VBA, VLOOKUP, Pivot Tables
Worked closely with development and Technical Support teams to resolve quality issues
Having Good Analytical, Interpersonal and Communication skills, Result oriented, Committed, Quest to learn new technologies and Undertake challenging tasks
CERTIFICATIONS:
Digital Online Retail banking
Payment Card functions and Management Services
US Mortgages Business domain course
US Insurance Operations
Software Testing Skills
Python Basics and Data Analysis with Python
PROJECTS:
Client : Wells Fargo
Location : San Antonio, Texas
May 2018 – Present
Data Support Services
Worked as Analytics consultant for the Customer Remediation COE data support services team.
Role & Responsibilities: Analytics Consultant
Designs and leads some of the most complex project analyses, generally spanning multiple products/business lines/functional areas
Applying knowledge of business, customer, products/services/portfolios to synthesize data to form a ‘story’ and analyze the data involved – typically very large scale, structured or unstructured and from multiple sources
Collaborate with team members and with data leads/managers from multiple LOBs, and part of team discussions and initiatives
Providing insights, developing analytical strategies, review and suggest improvements in areas to the line of business executive sponsors
Performing analytical support and modeling regarding a wide array of business initiatives
Responsible for senior level leadership consulting partnerships and including delivery of findings and recommendations
Client : Citibank
Location : Irving, Texas, USA
Oct 2016 – May 2018
Bill Pay (Ferrari)
Revamping the Digital online retail banking application for Citibank customers.
Role & Responsibilities: Sr. IT Business Analyst (Agile)
Facilitate user story grooming session to Analyze the requirements and groom the Product backlog item with the team
Facilitate Sprint planning for the release based on the teams capacity and user story prioritization
Process documentation, Create the application flow chart using Visio and Develop UX/UI matching verification use cases
Participate in daily standup meeting to know teams status update and provide suggestions to any issues as how to tackle them
Identify test data requirements for different type of customers and different cards and merchant data with the help of data dictionary
Interpret data, analyze results using statistical techniques and provide ongoing reports using site catalyst
Work closely with Application development team and QA Team
Help performance engineering team with application flows and data needs
Project daily and weekly status reporting using ALM reports
Perform ADA testing using the tools NVDA, Fire Eyes and Color contrast analyzer
Do application demos with Product owners before going live
Participate and on call support in the smoke testing for product live or PROD live during every release
Client : Nationstar Mortgage (Greenlight loans)
Location : Irvine, California, USA
June 2014 – Sep 2016
Encompass Enhancements
Customizing Encompass Application to its users
Role & Responsibilities: IT Business Analyst
Take part in Sprint planning, daily standup and sprint retrospective meetings
User story creation, Story Grooming for Agile projects
Analyze the Product backlog item / Story
Estimate the story points and User story prioritization
Facilitate Collaboration between Dev, QA, Product owners and Leadership
Document the decisions, Project plan, Design decision and implementation decisions
Help the business with UAT testing of the product and Set up needed Test Data
Setting up test data like lead creation, loan set up and Origination
Participate in post-production smoke test and support business for every release
Client : State Farm Insurance
Location :Hyderabad, India
June 2012 – May 2014
CLIP (Closed Loop Incident Process)
Customizing the HP Service applications for State Farm Operations.
Role & Responsibilities: Senior Software QA Analyst
Attending analyze sessions on Requirements and Application functionality
Test Case preparations and Traceability matrix preparation
Test Execution and Defect reporting
Documenting Test Strategy and Test Plan
Client : American Express
Location :Kochi, India
Sep 2009 – May 2012
Multiple Amex Card and Reward payment applications
Role & Responsibilities: IT Analyst
Requirements analysis, Test Case and Traceability matrix preparation
Documenting Test Strategy, Test Plan and Test Execution report
Co-ordinate test execution and reporting for Manual testing activities
Perform ADA testing on all the application under test and report defects
Develop UX/UI matching verification use cases
Closely work with application development team
Client : Insight innovative solution (Internship)
Location : Bangalore, India
Feb 2009 – Aug 2009
Website Development:
Intern and Worked as a PHP web developer using PHP, MySQL and JavaScript for website design and development.
Role & Responsibilities: PHP Web Developer
Requirements analysis and Set up the data tables needed
Collaborate with Leadership and UI design team for Website wireframes
Create client end JavaScript code and Design UI
Integrate the data tables with UI design
Unit and Implementation Testing
EDUCATION QUALIFICATIONS:
Master of Computer Applications (MCA) from Visvesvaraya Technological University, India
Bachelor of Science (BSc Computer Science) from Bangalore University, India