Customer Service Front Desk
Resume:
AMBER SLATTON
*** * **** ** ******** Cove, TX ***22 **********@*****.*** 254-***-****
OBJECTIVE
To obtain a job that will provide opportunities for advancement and personal growth. And the ability to be closer to home and more involved in my children's education.
SKILLS & ABILITIES
Able to work well under pressure and multi task. Can communicate well written and orally. Familiar with Microsoft word, excel, and outlook. Attention to detail. Excellent customer service skills
EXPERIENCE
PHLEBOTOMIST BAYLOR SCOTT AND WHITE
2-2017 TO PRESENT
OBTAIN BLOOD SAMPLES FOR MEDICAL TESTING AND TRANSFUSION THROUGH VENIPUNCTURE OR CAPILLARY PUNCTURE.
FOLLOW INFECTION-CONTROL AND SAFETY PROCEDURES IN CARRYING OUT DAILY PHLEBOTOMY FUNCTIONS.
PREPARE BLOOD-COLLECTING EQUIPMENT, DRAW BLOOD, AND SAFELY STORE AND TRANSPORT SAMPLES.
BUILD TRUST AND MINIMIZE PATIENT DISCOMFORT DURING PHLEBOTOMY PROCEDURES WHILE EFFICIENTLY COLLECTING BLOOD SPECIMENS.
WORK COLLABORATIVELY WITH PATIENTS, HEALTHCARE PROVIDERS AND PATIENT SUPPORT DEPARTMENTS TO ENSURE A HIGH QUALITY OF SERVICE.
MOVE COORDINATOR SCOBEY MOVING AND STORAGE
8/2015-2/2017
Provide excellent customer service as the One point of contact for customers through the moving process. Coordinate dates, drivers, packing, loading, and delivery. Data entry, register shipments. Handle payments. Make sure all paperwork required is complete and ready for shipper and driver.
FRONT DESK RECEPTIONIST KILLEEN CANCER CLINIC
3/2015-6/2015
Customer service, answer phones, make patient appointments, collect copays. Order labs and test. Enter patient data into computer system. Keep charts organized and up to date.
CERTIFIED NURSES ASSITANT COPPERAS COVE NURSING AND REHAB
8/2014-1/2015
Take care of resident’s daily needs from grooming, dressing, bathing, and feeding. Involve them in daily activities. Provided one on one care for residents. Customer service.
PHLEBOTOMIST Gulfport Memorial Hospital
9/2005-10/2007
Take blood sample via venipuncture and capillary. Ensure that all specimens were properly labeled and delivered in a timely manner. Data entry, customer service, answer phones.
EDUCATION
CENTRAL TEXAS COLLEGE, KILLEEN, TX
PHLEBOTOMY TECHNICIAN
Top of class 4.0 GPA
COPPERAS COVE HIGHSCHOOL COPPERAS COVE, TX
DIPLOMA
Graduated with a 3.25 GPA. Active member of the FFA, Thespians club, Varsity choir. Vice president of the Cen-Tex District FFA
REFERENCES
MICHELE LYNCE, CERTIFIED NURSES ASSISTANT
SOUTHERN CARE HOSPICE
Stefanie Postel, Front Desk Office Manager
Belton Dermatology
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