Customer Service Office

CAREER OBJECTIVE

Seeking to obtain a responsible position in logistics management where my skills, knowledge and experience will be contributed towards the improvement of the company. My innovative ideas and active personality should assist me a lot in adding to the company's growth. I have more than 1 years of experience with good knowledge of logistics management practices and procedures.

WORK EXPERIENCE

Operations Associate: Rivigo Services Private Limited (one year) Faridabad.

Highly motivated Logistics Coordinator adaptable to evolving logistics technology to facilitate the shipping process. Proficient in customer support and efficient problem solving. Centered on meeting client expectations while retaining standards to ensure timely deliveries

Coordinate with staff regarding relocation and transportation arrangements. Prepare documents and coordinate transport of resources and materials.

Maintained accurate records and managed office correspondence.

Assisted customers in tracking missing or delayed packages.

Responded to customer service issues.

Greeted customers and handled shipping requests.

Prepared all required shipping documents.

Implemented innovative marketing efforts to increase business.

ACADEMIC QUALIFICATIONS

Qualification

Board/University

Year

Percentage

B.Tech

Dr.A.P.J Abdul Kalam Lucknow U.P.

2018

65.84%

12th

U.P. Board

2014

81.80%

10th

U.P. Board

2012

83.50%

INTERPERSONAL SKILLS

Ability to work in stress environment.

Highly motivated and eager to learn new things.

Practical experience in logistic management.

Ability to solve customer's problem.

Ability to cope up with different situations.

Ability to maintain good relationships with partners and customers.

Willingness to achieve tight deadlines by working hard.

STRENGTH

Taking Initiative,Hard working,Positive attitude, Problem- solving

HOBBIES & INTERESTS

Travelling

Listen song and Playing cricket

Interacting with new people

ACHIEVEMENTS

Dispatch shipment on time 95% continuously for 12 months.

Won Cricket tournament at school level

PERSONAL DETAILS

Father’s Name :- Mr. Govardhan Pandey

Mother’s Name :- Mrs. Arti Devi

Date of Birth :- 18th July 1997

Language Known :- English & Hindi

Marital Status :- Unmarried

Address :- Vill-Ishwar pur pawani, Dist- Azamgarh, Uttar Pradesh

DECLARATION

I do hereby declare that the above information is true to the best of my knowledge.

Place: Pavnesh Pandey

Date: (Signature)

Pavnesh Pandey

Contact No. : - 941*******

E-mail:- ***********@*****.***

Contact this candidate