Analyst Training
Resume:
JOSHUA V. PADLA
**********@*****.***
LinkedIn:https://www.linkedin.com/in/joshua-padla-b1643733/ Skype id: joshua7324
SUMMARY
Senior Business Analyst/Team Lead with 12 years experience and professional certifications (14 years total work experience). Well-versed in Requirements Gathering and Analysis, Software/Quality Assurance Testing, Technical Design & Documentation, Software Project Management, Agile Methodologies, Business Intelligence & Metrics Management Solutions, Training Material Development & Delivery SKILL HIGHLIGHTS
● Agile/Scrum Methodology (with Scaled Agile Framework SAFe Certification)
● Enterprise Architect/Solution Architecture Design
● Business Intelligence, Metrics Management
● Business Requirements, User Story/Use Case, Test Case Documentation
● Balsamiq Mock-up/User Interface Design
● Test Script Creation for Automated Testing & Performance Testing
● DBVisualizer/SQL for Data Verification & Testing
● Ticket Management for Development and Support Phases of Projects
● Post-Production Customer Support
● User Guide/Training Manual Documentation
EXPERIENCE
Business Systems Consultant Level 4
Wells Fargo EBST (Enterprise Banking Services Technology) - CBT (Community Banking Technology)
● Award Received: Wells Fargo Champion for “Living the Wells Fargo Values” (September 2019)
● Uses Enterprise Architect to complete project/process diagrams
● Training completed: PRO-ELEVATE Leadership Training (www.osa.ph)
● Performs Requirements Gathering, Analysis and Documentation for Retail Web Services and RATES applications of Wells Fargo US branches
● Facilitates Team meetings (Weekly Team/Project Status Calls)
● Relays functional and technical requirements to Development and Quality Assurance resources Business Analyst (Program Control Services Practitioner) Ben Edictio Corp. (Consultant for Accenture Inc.)
● Project lead for: ATRS Release 5 (Asset Tracking and Reporting Solution) that successfully went live on Sept. 2017
● Performs Requirements Gathering and Analysis for Finance Department of Accenture Inc.
● Documents AS-IS and TO-BE process flow diagrams
● Identifies Gaps and recommends possible solutions
● Facilitates meetings and discussions with Business Stakeholders
● Obtains Requirements/Documents Sign-off
● Prepares Test Scripts for User Acceptance Testing
● Manages Issues Log
● Creates Stabilization Metrics
● Provides status reports/Presentation Deck to Management and project stakeholders Senior Business Analyst/Team Lead
PureShare Inc.(acquired by TeamQuest Inc.then by HelpSystems Inc.)
● Professional Certification: SCALED AGILE FRAMEWORK AGILIST (SA) Certification Program Certificate ID: 351*****-**** exam date: July 28, 2015
● Training completed: Project Management Institute - Project Management Fundamentals October 2011
● Promoted to BA/Team Leader September 2011
● Onsite Assignments: Sent to (1) Ottawa, Ontario Canada for product training June 2011 and (2) February 2013, (3) Las Vegas, Nevada USA for Customer Conference and product training February 2013, (4) Bangalore, India to train users (Unisys) July 2013, (5) Clear Lake, Iowa USA for Project Increment Agile Planning Session July 2015
● Completes Assessment, Design and Delivery of metrics-based solutions for Company clients
● Manages various types of client deliverables from Proof-of-Concept engagements to complex projects
● Continues familiarity with Scaled Agile Framework, processes and procedures
● Creates documentation and training material
● Assists with Quality Assurance activities for TeamQuest products and client projects
● Develops TeamQuest Dashboard product deployment methodology based upon evolving best practices
● Develops and implements of QA and testing methodology for TeamQuest products and project deliverables
● Delivers User Interface mock-ups, documentation, test cases and project updates Business Analyst
AIG - American International Underwriters (AIU), Manila Regional Technology Center (MRTC)
● Recognition:Nominated by project team leader and project management as “Star Awardee” for the 2nd quarter of 2009 during CTOM-IT Town Hall held June 11, 2009.
● Implemented 4 live systems into production: Online Claims Lodgement, Horsell Booking Service, Chameleon Booking Service and Transact Online Claims Lodgement
● Professional Certification:
1. Passed the Information Systems Examiner Board (ISEB) Foundation Certificate in Software Testing Exam with a 93% score. Exam date: Oct. 12, 2009. (with Certificate)
2. Passed the ESI International, Inc. and George Washington University School of Business Certificate in “Foundations of Business Analysis” and “How to Gather and Document User Requirements” Exam with a 100% score. Exam date: April 23, 2010. (with Certificate)
● Promoted to Business Analyst 2 - January 2010.
● Onsite Assignment:Sent to Melbourne, Australia for Requirements Gathering and Use Case Documentation for Online Claims Lodgement Stage 2 Project. August 22, 2010 – September 04, 2010
● Received various email commendations from management and business for quality and timeliness of output.
● Creates Business Requirements Documents and Use Cases for Business sign-off
● Creates and executes test cases and specifications for Quality Assurance Testing through comprehensive systems testing, integration testing, configuration management and user acceptance testing.
● Communicates with business users and various stakeholders to deliver expected output on time
● Presents developed systems to various stakeholders for potential new business
● Manages issues/defects log to determine fixed and outstanding items Product Controller
Deutsche Knowledge Services, Pte. Ltd. (Deutsche Bank Group)
● Provides Profit and Loss (PNL) Reports for traders in Sending Location (Hong Kong)
● Ensures daily, monthly and annual reports submission
● Upholds completeness and integrity of data
● Documents all processes in Key Operating Procedures (KOPs)
● Enhances conceptual and technical knowledge through DBLearn – an online system for learning (minimum 60 hours of training per year)
● Identifies operational inefficiencies and process improvements
● Investigates profit and loss reports and provides necessary correcting adjustments due to system glitches to ensure data integrity, completeness and accuracy
Product Officer
Unionbank of the Philippines
● Ensures quality product conversions to generate business volumes and achieve bottom line revenues.
● Monitors and ensures profitable product availments and take necessary actions to terminate arrangements with negative income.
● Develops innovative product variants to cater to the growing needs and requirements of corporate clients which will translate to business volumes.
● Provides internal marketing initiatives to push the relationship managers to sell products.
● Together with Operations, suggests enhancements to existing product offerings by reviewing current processes and introducing efficient new methods for lowering cost and increasing revenues. EDUCATION
Ateneo de Manila University
Bachelor of Arts (2006)
Major in Economics
Awards Received
DEAN’S LIST:
School Year 2005 - 2006 1st and 2nd semester
School Year 2004 - 2005 2nd semester
School Year 2003 - 2004 1st semester
School Year 2002 - 2003 1st and 2nd semester
INTERESTS
Enjoys playing guitar, bass guitar and drums and is part of a local church band that plays weekly. Loves reading books. Actively engages in strength training in a home gym as a recreational weightlifter for health and longevity purposes.
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