Store Manager Customer Service

Location:

Pittsburgh, PA

Posted:

August 27, 2020

Contact this candidate

Resume:

Darlene Snyder

*** ******* **** · Renfrew, PA *6053

Cell: 724-***-**** · *********@************.***

Objective: My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

Skills:

Strong Work Ethic

Self-motivated

Computer Skills

Interpersonal Communication

Solid Managerial Skills

Problem Solving

Desire to Learn

Multitasking

Work Experience:

Gate Attendant

MarkWest Energy

440 Hartmann Rd, Evans City, PA 16033/ 724-***-****

Hours per Week: 40/Supervisor: Shawn Dunkle

(08/2015-Present)

As a Gate Attendant, I monitored and authorized entrance and departure of employees, visitors, and other persons to deter against theft and maintain security. Also, I monitored truck traffic to ensure the loader testers awareness of the incoming trucks and to send trucks into the loading. Security systems and equipment were monitored, and ensured of operational use and detection. Daily activity and irregularity reports were written, such as equipment or property damage, theft, presence of unauthorized persons, or unusual.

Gate Attendant

NSA for MarkWest Energy

2055 Jefferson Ave, Washington, PA 15301/ 724-***-****

Hours per Week: 40

(01/2015-08/2015)

See above description.

Full Time Stock Associate

Bottom Dollar Foods

Butler Commons, Butler, PA 16001

Hours per Week: PT/ Supervisor Vickie Giesbrecht

(11/2014-01/2015)

As a Stock Associate, I was responsible for managing and moving merchandise. I accepted shipments from suppliers, verified that the shipments were correct and complete, prepared items for sale, cataloged merchandise in a computer system and created price labels, and put stock on the shelves. Also, I rearranged displays, and set up and moved signage. Duties included stocking, merchandising, ordering, and customer service.

Department Manager/Stock Associate

Walmart

400 Butler Commons, Butler, PA 16001/ 724-***-****

Hours per Week: 40/ Supervisor: Pat Pettinato

(08/1993-10/2014)

As a Department Manager, I was responsible for all functions of my department, including, but not limited to: customer service, merchandising, ordering, stocking, and price integrity. I oversaw all staff and implemented strategies to increase productivity. In order to help my employees achieve their sales goals, productivity levels were continually assessed. Quality customer service was maintained and new business opportunities were generated by assisting my team in all the required areas of sales.

Secretary

Samora Construction

Grove City, PA 16127

Hours per Week: 40/ John Samora

(01/1992-07/1993)

As a Construction Secretary, I organized and maintained files, schedules, and reports. My duties included: setting up and filing letters, contracts, and all other miscellaneous correspondence; typing proposals and bidding documents; and maintaining an accurate check system. Multiple assignments were performed under pressure and deadlines were constantly met. I was able to confront dissatisfied customers, settle them, and provide resolution. Other responsibilities included: bookkeeping, payroll, answering the telephone, greeting guests, scheduling meetings, and ordering supplies.

Store Manager

Jo-Ann Fabrics

Butler Mall, Butler, PA 16001/Headquarters: 330-***-****

(12/1981-06/1990)

In my position as Store Manager, I was also able to think quickly on my feet and make necessary changes, when needed. By identifying trends and analyzing reports, I was able to drive sales in a positive direction on a continuous basis. In light of the store’s overall performance capacity, I mentored and coached my team, inspiring them to exceed the expectation of our customers, which in turn, produced sales to be driven upward. This position included all aspects of running the store, including payroll, store condition, scheduling, merchandising, and customer service.

Education:

Associate in Arts: Retailing and Merchandising, 1981

Butler Community College, Butler, PA

References

Dana Kowal

SBA-ODA Loan Processing Assistant,

Brillient Corporation

246 Acre Ave, Apt B2

Butler, PA 16001

724-***-****

*****.****@*****.***

Anna Marie Hernandez