Luis O. Gonzalez Jr.
Network Engineer • Active TS/SCI Security Clearance
Mobile: 305-***-****
Doral, FL 33172
********@*****.***
SUMMARY OF QUALIFICATIONS
·Excellent troubleshooting and problem-solving skills
·MCTS and CCNP certification carrier with a drive to succeed
·Motivated by learning and challenge
·Positive, professional, and committed to excellence
·Resourceful and Dependable
·Hard working and detailed oriented
·Able to work in collaboration and independently
·Computer software/OS skills: Windows OS from 98 to 10, Windows Server2003/08/12, Office 365,
Active Directory, Exchange, GPMC, Symantec, Kaspersky,DUO, Citrix 6.5/7.6 environment, Citrix AppCenter, Citrix Director and EdgeSight, Bitlocker, Snag It, Putty, Adobe Premiere Pro, Apple OS/OSX, Final Cut Pro, Photoshop, Publisher, After Effects, Avid, entire Microsoft Office suite, DEXIS, Dentrix, Intergy EHR/POMIS,Palo Alto/Cisco ASA IOS and Cisco IOS/IOS-XR/IOS-XR, FXOS
·Experience in program\server installations, troubleshooting, diagnosing, networking, encryption, configuration, repairing, technical inquiries, data recovery, formatting, network interface adapters, hard drives, processors, routing, switching protocols and configurations, data migration, imaging, installing software and hardware configuration, installing Windows client 7/8/10, Windows Server 08 R2/12/16, Unix distributions, VMware vSphere, ESXi, vCenter. Office 365 administration and migration, map network drives, printer configuration, disk partitioning, install and setup local peripherals, Deploy\Troubleshoot: Desktops, Laptops, Mini towers, small\ultra-small form factors, Thin Clients, peripherals (printers, scanner, etc), rack and tower servers.SQL, Powershell, Visual Basic, DOS scripting, McAfee ePO, HBSS, System Center Configuration Manager, Remote System Administration Tools
TCP/IP network, network security for voice and data communication. Troubleshoot/configured/maintain network infrastructure, including routers (Cisco 1000, 9000 ASR, 4000 ISR series, etc.) switches (Data Center Cisco Nexus 9000, 7009, 7004, Catalyst 4500, 3850, 3750, 3650, 2960-L & X series, etc.), firewalls (Cisco ASA (Adaptive Security Appliance) 5500-X Series, Palo Alto 800,3000,5000 series, etc.), load balancers/proxy(F5 Networks), cybersecurity pertaining to IAVMs,ACAS, STIGs, HIPS, IPS/IDS, network management/monitoring interfaces InfoVista, InfoBlox, SolarWinds, Cisco Prime, Microsoft NPS, Cisco ISE, Cisco WLAN Controllers/Access Points, ACS TACACS/RADIUS, RSA, Symantec BlueCoat, GEM ONE UI, KG-250, KG-175, Cisco UCS. Task Orders (TASKORDs), Operations Orders (OPORDS), Information Assurance Vulnerabilities (IAVA), IA Vulnerability Bulletins (IAVB), Department of Defense (DOD), Tenable Security Center, Assured Compliance Assessment Solution (ACAS), SIEM (Security Information Event Management), IBM QRadar, BIG-IP F5 Load Balancer, Defense Information Systems Agency (DISA), AAA RADIUS/TACACS, IPv6, NMS Solarwinds, MobiKEY/NET, Firepower Services, Adaptive Security Appliance (ASA) with firepower module, Firepower Threat Defense (FTD), Firepower Management Center (FMC), Cloud Infrastructure Cloud Service Provider (CSP) Amazon Web Services (AWS) Cloud Computing Platform, Design/Diagram Microsoft Visio
PROFESSIONAL EXPERIENCE
·C4 Planning Solutions - USSOUTHCOM (United States Southern Command) Senior Network Engineer – Jul 2017 - present, 40 Hours Per Week
Provisioning/troubleshooting/design/management/engineering of network campus/enterprise/data center/LAN/WAN/VPN infrastructure, e.g. Cisco routers, switches, firewalls, load balancers/proxies, NMS, web filtering appliances, DNS, DHCP, TCP/IP stack, LAN/WAN, VPN. Maintenance/monitoring/configuring/troubleshooting of the operations of a large fabric/network; supporting data, voice and video communication systems. Perform site surveys for prospective installations and provide engineering knowledge for the planning/execution/maintenance of network systems. Troubleshoot and resolve outages that transpire in a timely fashion for prompt service restoration. Develop the necessary network documentation pertaining to daily operations. Examine/configure/diagnose/monitor health of existing and prospective network equipment for integrity and high availability. Plus addressing critical network incident/escalations/projects and outages restoring business/system/LAN/WAN network operations and mentoring junior network engineers on a daily basis and management/completion of crucial and time sensitive short term and long term network engineering and security engineering infrastructure projects.
·C4 Planning Solutions - USSOUTHCOM (United States Southern Command) Network Engineer – Dec 2016 – Jul 2017, 40 Hours Per Week
Provisioning/troubleshooting/management of network equipment, e.g. Cisco routers, switches, firewalls, load balancers/proxies, NMS, web filtering appliances, DNS, DHCP, TCP/IP stack, LAN/WAN, VPN. Maintenance/monitoring/configuring/troubleshooting of the operations of a large fabric/network; supporting data, voice and video communication systems. Perform site surveys for prospective installations and provide engineering knowledge for the planning/execution/maintenance of network systems. Troubleshoot and resolve outages that transpire in a timely fashion for prompt service restoration. Develop the necessary network documentation pertaining to daily operations. Examine/configure/diagnose/monitor health of existing and prospective network equipment for integrity and high availability.
·HCN (Health Choice Network) Network and Systems Administrator - Nov 2014 – Dec 2016, 40 Hours Per Week
Responsibilities as administrator: Active Directory administration (users, distribution/security groups, etc...) Exchange management (distribution groups, exchange mailbox, mail user, contact, delegate access, etc...) and VMware machine(s) management. Network TCP/IP configuration and troubleshooting to ensure network connectivity to critical health information technology services and management/troubleshooting/monitoring of costumer Local Area Network, Wide Area Network & Site-to-Site VPN. Server (tower and rack) configuration, imaging, Windows Server 2003/08/12 OS and required software installation, user management, IP configuration. Print servers management (printer/port addition, settings/preferences/permissions modification, etc...) Microsoft Suite software installation, Microsoft Cloud Service Provider (CSP) Azure, Barracuda and Palo Alto Firewall(s), DUO management, troubleshoot and diagnose Citrix environment matters, Dexis software installation\configuration, digital intra-oral sensors and intra-oral camera, panoramic X-ray system and driver installation. Dexis integration and synchronization local and central databases. Intra/extra-oral X-ray acquisition and X-ray retrieval. Dentrix, Mediadent, Intergy POMIS and EHR practice management software administration. HL7 interfaces inbound/outbound monitoring. Citrix App Center management (active\disconnected sessions, processes, services, servers in/out production, published applications and published desktops management...) Astaro firewall console, Symantec, ORION/Solarwinds node(s) management and Alert Central. Troubleshoot network equipment (routers, switches, firewalls, etc…). RemoteScan install and activation, RightFax server administration.
·UDT (United Data Technologies) Supervisor & IT Systems and Network Technician - May 2014 – Sep 2014, 40 Hours Per Week
Responsibilities as Supervisor & Technician: supervise team of technicians; work/documentation tracking/verification/reporting; installation and personnel logistics, data migration, imaging, capturing/installing software and hardware configuration, network configuration and validate/troubleshoot connection to domain controller, Storage Area Network, install Windows OS iteration and map network printers, install and setup local peripherals associated to the terminals, examine workstation for anomalies and operation assurance and fulfill all necessary documentation for tracking requirements. Deployed\Troubleshoot: network gear and physical/network connectivity, desktop/tower workstations, Laptops, Mini towers, small\ultra-small form factors and associated peripherals.
·UDT (United Data Technologies) IT Systems and Network Technician - Feb 2014 – Sep 2014, 40 Hours Per Week
Responsibilities as Technician: logistics, data migration, imaging, capturing/reinstalling software and hardware configuration, network configuration, installing Windows OS, connect user to respective domain, map network printers, install and setup local peripherals associated to the terminals, examine computers and connection to network services and authentication through network servers and fulfill all necessary documentation. Deployed\Troubleshoot: network gear and physical connectivity, desktop workstations, Laptops, Mini towers, small\ultra-small form factors and associated peripherals, Thin Clients ensuring network access to main server and retrieval of data.
EDUCATION
·Keiser University Bachelor of Science in Network Systems and Data Communication
·Keiser University Associate of Science in Information Technology
·Miami Coral Park Senior High School diploma
·New Horizons Computer Learning Center Information Technology Training/Certification.
CERTIFICATIONS
·CCNP, Cisco Certified Network Professional Routing and Switching (CCNP Enterprise)
·CCNP, Cisco Certified Network Professional Security (CCNP Security)
·CCNA, Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
·CCNA Security, Cisco Certified Network Associate Security (CCNA Security)
·CCNA, Cisco Certified Network Associate Cyber Ops (CCNA Cyber Ops)
·MCTS, Microsoft Certified Technology Specialist
·CompTIA Network+
·ITIL v3 foundation, Information Technology Infrastructure Library v3 foundation
LANGUAGES
·Excellent speaking and writing communication skills in English and Spanish.
REFERENCES
·Professional and personal references available upon request