Customer Service Sales
Resume:
Colleen Boone
Monroe, NC *****
colleenamberboone@gmail.c
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EXPERIENCE
Hokkaido Japanese Steakhouse, Prince George VA — Server January 2017- June 2020
● Able to efficiently use a POS system
● Skillfully memorized the whole menu
● Took orders and ensured customers were provided with superb customer service
● Trained the incoming new servers
● Wiped down booths, swept the floors, and also helped with prep work
Hokkaido Japanese Steakhouse, Prince George VA — Hostess March 2017- June 2020
● Greeted customers while also seating them in a timely manner
● Answered the phone to answer questions, take to-go orders, delivery orders, also took door dash orders
● Kept track of rotation of tables, while supervising servers directing them which tables they had
● Settle payments of customers and being in charge of the register
● Kept track of server’s tips
● Packaged the to-go and delivery orders
Shoe Carnival, Monroe NC — Sales Associate
August 2020- Present
● Greet customers and provide assistance to customers in need of help
● Run the cash register
● Perform general store upkeep such as sweeping, wipe down windows, organize shelves, and restock items
● Cross-trained
EDUCATION
Prince George High School, Prince George VA— Advanced High School Diploma
September 2015 - June 2018
SKILLS
Communication
Customer Service
Teamwork
Interpersonal Skills
Social Skills
Time Management
Adaptability
Good Attendance
Attention to Detail
Computer Skills (Microsoft
Office)
LANGUAGES
English, Cebuano, and
Tagalog
Richard Bland College of William and Mary, Petersburg VA- Associate of Science (Business Administrations)
August 2018 - May 2020
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