Machine Operator Customer Service

ELSA JIMENEZ-BROWN

209-***-**** · *************@*****.***

Bilingual professional with a passion for helping others. Fast learner, dependable, and a keen sense of accuracy. Understands the importance of timeliness, loyalty, and dedication. EXPERIENCE

SEPTEMBER 2018 – PRESENT

BUS DRIVER FIXED ROUTE/DIAL A RIDE, TURLOCK TRANSIT

• Ensure and deliver excellent service and passenger satisfaction at every interaction

• Provide transportation of passengers to and from desired destinations in and out of town in a timely manner

• Safe navigation throughout the city

• Deal peacefully with unforeseen circumstances and delays, using advanced driving techniques to better improve time management and safety

AUGUST 2015 – SEPTEMBER 2018

CUSTOMER PERSONAL DRIVER, UBER

• Ensure and deliver excellent service and passenger satisfaction at every interaction

• Provide transportation of passengers to and from desired destinations in and out of town in a timely manner

• Safe navigation through cities in Central California

• Deal peacefully with unforeseen circumstances and delays, using advanced driving techniques to better improve time management and safety

• Drop off food and packages from local businesses OCTOBER 1989 – DECEMBER 2017

LEVEL 4 MACHINE OPERATOR, E & J GALLO WINERY

• Responsible for running five (5) bottling machine centers

• Lead line changes with high efficiency

• Experience with fillers, labelers, packers, carton formers, and depalletizing

• Work in bottling, warehouse, and Spirit plant

• Perform general laborer duties, as needed

EDUCATION

DIPLOMA, GEORGE WASHINGTON PREPARATORY HIGH SCHOOL SKILLS

• Bilingual – Fluent in Spanish

• Quick learner, fast and accurate worker

• Problem solver

• Excellent Customer Service skills

• Able to follow or provide direction, as

needed

2

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