Social Media Office Assistant, Legal Assistant, Personal Assistant

CATHERINE HECKLER

***********@*.***.*** 774-***-**** 117 Upper Gore Road, Webster, MA 01570

EDUCATION

Roger Williams University, Bristol, RI May 2019

Bachelor of Arts in Legal Studies GPA: 3.3

Second Major: Communication and Media Studies

Core Concentration in Global Communication

Dean’s List – Spring 2018

Study Abroad – University of Westminster, London, England Fall 2017

Gained cultural travel experience, advanced interpersonal communication skills, and a variety of educational opportunities while submerged into interpersonal and intercultural positions.

WORK EXPERIENCE

Wintersteen Household, Newport RI May 2019- Current

Full time nanny/ Au Pair

Helped promote social and educational development of three children in a busy household

Worked 10-12 hours per day

Effectively and appropriately disciplined and managed children

Worked under minimum to no supervision

Cooked, cleaned, transported and organized each child’s day from morning to night

Adapted to a fast past environment on the fly

Slim Possible, Middletown, RI October 2016-May 2019

Sales Manager and Sales Associate

Handled managerial responsibilities such as complete day to day operations management behind the bar and in the office

Assisted employees and customers in fast paced environment

Head barista

Independent sales distributor for Herbalife

Slim Possible, Middletown, RI January 2019-May 2019

Digital Content and Visual Communications Manager

Implemented an editorial weekly newspaper to subscribers via email

Worked closely with owner to introduce new products and manage customer base

Planned specific and timed marketing posts through various channels and social media platforms

Interact with and assist subscribers with questions and promotions

Used photos and digital designs to promote specials

Responsible for the overall look, feel and functioning content of the companies website, Facebook, Instagram, Twitter, Snapchat and emails simultaneously

The Lobster Bar, Newport, RI June 2017- September 2018

Hostess & Waitress

Greeted guests and assisted with customer service

Assisted with scheduling and phone calls

Worked with multiple customers at a time

Completed tasks efficiently and effectively

Thompson Speedway Motorsports Park, Thompson, CT May 2014-September 2017

Sales Associate

Operated different parts of the tri-state complex

Assisted with restaurant duties

Managed the golf course beverage cart

Department of Justice Studies, Roger Williams University, Bristol, RI September 2015-Present

Office Assistant

Assist with a variety of tasks including organizing folders and documents

Performed office duties such as assisting professors and the Dean of Justice Studies as needed

Island Day Care, Portsmouth, RI September 2016-December 2016

Assistant Teacher

Cared for numerous children

Monitored sleep and eating schedules

Assisted with activities and play time events

SKILLS

Proficient in Microsoft Word, Excel, PowerPoint, LexisNexis, Westlaw, and familiar with Photoshop

Works well in high paced or stressful environments

Ability to use MailChimp, Buffer and other marketing platforms

Exemplifies leadership skills; strong team member

Ability to solve problems creatively

Excellent oral communication

Proficient interpersonal, verbal and written communication skills; ability to relate well with diverse populations

Excellent multitasking and prioritization skills under pressure

Exceptional customer service

Able to adapt proactively and positively solve problems

Entrepreneurial attitude

Able to adjust and adapt quickly to new instruction and new environment

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