franklinnv****@FRANKLIN gmail.con +917********* J
CAREER OBJECTIVE
To secure a challenging position in a reputable organization to expand my learnings,knowledge and skills.Secure a responsible career opportunity to fully utilize my training and skills,while making a significant contribution to the success of the company. EDUCATION
DG VAISHNAV COLLEGE OF ARTS AND SCIENCE Jun 17 - Jun 20 BA Business Economics - 5.1%
StJoseph Anglo Indian Boys Higher Secondary School Jun 16 - Apr 17 Higher Secondary - 81%
KRM Matric Hr Sec School Jun 14 - Apr 15
SSLC - 94%
WORK EXPERIENCE
KK DIAGNOSTICS AGENCY Jan 20 - May 20
Accountant And Data Analyst
*Increased the customer satisfaction rate by improving the customer support and services.
*Ensured the new clients to grow into a loyal customer. SKILLS
• Time Management,Teamwork,Negotiation,leadership And a Good Communication Skill
ACHIEVEMENT
• Leadership
Awarded For Leadership Skill And Time Management.
LANGUAGES KNOWN
• ENGLISH,TAMIL,HINDI
HOBBIES
Exploring New Places (Travelling ),Music,Sports . PROJECTS
ZION MOTORS CHENNAI
Data Analysis
Customer Satisfaction On Four Wheeler Service Centre With reference to ZION MOTORS, CHENNAI CITY. There are various differences and similarities between satisfaction level of the customers. The study was conducted to explore the correlation between consumer loyalty and customer devotion and satisfaction. The data analysis shown that they are satisfied with company's lobby and mostly their problems were resolved. The existing customers are expecting to create new branches and improved service which will increase the loyalty and satisfaction among customers of ZION MOTORS DECLARATION
I hereby declare that the above cited information is true to the best of my knowledge and belief, if given a chance, I can prove myself.
Date : FRANKLIN J
Place : CHENNAI