RICHARD-OLIVIER COLES
*******-*******@*******.***
PROFESSIONAL SUMMARY
** ***** ** *****-** technical and design experience with Microsoft Enterprise Servers
History of having performed successful Exchange messaging migrations with 2003/2007/2010
Experience with adjacent technologies i.e. SCCM, SCOM, OCS, LYNC, BES, TMG, UAG
Experience using migration tools such as Quest, NetIQ
Ability to manage security vulnerability assessment tools
Knowledge of IT-Forensics, Change Management Control and Incident Response
Ability to design a secure network, systems analysis and development, and full life-cycle project management
Hands-on experience leading all stages of system development efforts, including requirements gathering, definition, design, architecture, testing, and support.
Ability to perform complex installation of network cabling, CAT 5e cable termination
Ability to install, configure and maintain data communication hardware such as routers, hubs, and switches
Ability to implement complex network security procedures
Proficiency in diagnosing and resolving network problems and failures
Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams.
Bilingual (English/French)
TECHNICAL SKILLS
Windows Server 2012R2/2008 R2/2008/2003/2000
Exchange Server 2013/2010/2007
Active Directory Design and Implementation
Windows 2003/2008/2012 Cluster Services
Microsoft System Center Operations Manager 2007
Microsoft Operations Manager 2000/2005
SQL Server 2008/2005/ 2000/6.5/7.0
Office Communication Server 2007
Lync Communication Server 2010
Microsoft System Center Configuration Manager
Quest Platform Enterprise Suite (QMME, QMMAD, QCME, QNME) 1
PROFESSIONAL EXPERIENCE
Enterprise Exchange Sr. Administrator • Columbus Networks • Fort-Lauderdale, FL 2015-2018
Designed high availability exchange 2010 /2013 system
HA design For 10000 users with scalability to 20k users
Built in ability for full site fail-over in an active/passive scenario
Created documentation for every step of the design and implementation
Designed SAN storage solution for fully virtualized environment
Performed complex Exchange and AD migration using Dell Quest migration manager(QMMEX)
Performed migration of 5000+ users
Day to day maintenance of exchange and AD environment
Managing replication of 22 AD servers
Performed Microsoft virtualization (VMware ESXi and Hyper-V)
Reorganized AD structure and created group policies
Designed and implemented Windows Server infrastructure
Designed and implemented group policy solutions for AD objects
User Profile creation and deletion/ access rights settings using AD
Implementation of HLB Netscalers to replace TMG
Enterprise Exchange Sr. Architect • Lahey Clinic • Burlington, MA 2015-04/2015
Designed high availability exchange 2010 system
HA design For 12500 users with scalability to 48k users
Built in ability for full site fail-over in an active/active scenario
Created documentation for every step of the design and implementation
Designed SAN storage solution for fully virtualized environment Enterprise Exchange Sr. Engineer/Administrator • Texas Health Resources • Arlington, TX 2012-2015
Designed, planned and implemented medium-large size Exchange deployment of 45,000+ users and 100,000+ AD Objects.
Performed and implemented migration plan from exchange 2007 to exchange 2010
Implemented HA design for exchange 2010
Implemented Site resilient fully scalable 2010 environment
Implementation of UAG.
Performed Microsoft virtualization (VMware ESXi and Hyper-V)
Troubleshot and repaired various problems with Microsoft Exchange Server
Configured Microsoft Systems Center Operations Manager
Designed and implemented Windows Server infrastructure
Designed and implemented group policy solutions for AD objects
Reorganized AD structure and created group policies
Configured Microsoft Cluster Service (MSCS)
Effectively managed critical situations involving the messaging environment
Created and administered Organizational Units, service accounts as well as day-to-day administrative tasks.
Designed and implemented Disaster Recover solutions
Executed project work, including new deployments, upgrades and infrastructure moves
Performed Exchange 2010 Server Patch Management (Service Pack, Hot Fixes & Critical update)
Responsible for providing critical support of the entire corporate messaging environment including implementing, administering, tuning and troubleshooting enterprise scale Exchange Server platforms
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Microsoft Solutions Analyst • Florida Department of Health • Miami, FL January 2011 – May 2012
Network integration of printers, laptops, scanners and machines
Deployment of multiple images using clonezilla & ghostcast
Daily support of 1500+ users
Profile migrations
User Profile creation and deletion/ access rights settings using AD
Extensive remote phone support using dame ware and go to assist
Hardware replacement and installation
Extensive support of DOH proprietary software
Troubleshooting outlook 2007integrated desktop client for accessing business e-mail, calendars and applications
Cat5e cable patching and testing Cisco/Linksys switch Network Technician • Lennar Corporation • Miami, FL May 2010– December 2011
Network integration of printers, laptops and machines.
Deployment of multiple images using ghostcast
Creation of multiple images
Daily support of 3000+ users
Cat5e cable patching and testing Cisco switches
Profile migrations
Maintaining and troubleshooting TCP/IP environments.
Deploying, Configuring, and maintaining Microsoft Windows 2000-03 Server
Configure and maintain data communication hardware such as routers, hubs, and switches
Diagnosing and resolving network problems and failures
Server migrations, Security Policies and Automated Software Installation
User Profile creation and deletion/ access rights settings using AD
Troubleshooting IBM Lotus Notes integrated desktop client for accessing business e-mail, calendars and applications.
Hardware replacement and installation.
Remote phone support using dameware and go to assist. Network Support Specialist • ITT Tech – Technology Department • Miami, FL January 2006– May 2010
Actively planned and implemented LAN/WAN network design
Efficiently assessed network security issues
Configured Cisco Catalyst 2950 switches -port security implementation, password encryption, and password recovery
Wrote scripts to reset malfunctioning switches
Configured and administrated VLAN network
Proficiently diagnosed and repaired defective Cisco Catalyst 2950 switches
Installed and defined parameters for data communication devices such as routers, hubs and fireboxes
Used Active Directory technology on Windows Server 2003 to assign user policies
Monitored and improved network performance
Accurately documented network support incidents
EDUCATION
Bachelor of Science Degree - Information Systems Security ITT Technical Institute
Miami, FL
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