RICHARD-OLIVIER COLES

adfjz1@r.postjobfree.com

402-***-****

PROFESSIONAL SUMMARY

** ***** ** *****-** technical and design experience with Microsoft Enterprise Servers

History of having performed successful Exchange messaging migrations with 2003/2007/2010

Experience with adjacent technologies i.e. SCCM, SCOM, OCS, LYNC, BES, TMG, UAG

Experience using migration tools such as Quest, NetIQ

Ability to manage security vulnerability assessment tools

Knowledge of IT-Forensics, Change Management Control and Incident Response

Ability to design a secure network, systems analysis and development, and full life-cycle project management

Hands-on experience leading all stages of system development efforts, including requirements gathering, definition, design, architecture, testing, and support.

Ability to perform complex installation of network cabling, CAT 5e cable termination

Ability to install, configure and maintain data communication hardware such as routers, hubs, and switches

Ability to implement complex network security procedures

Proficiency in diagnosing and resolving network problems and failures

Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams.

Bilingual (English/French)

TECHNICAL SKILLS

Windows Server 2012R2/2008 R2/2008/2003/2000

Exchange Server 2013/2010/2007

Active Directory Design and Implementation

Windows 2003/2008/2012 Cluster Services

Microsoft System Center Operations Manager 2007

Microsoft Operations Manager 2000/2005

SQL Server 2008/2005/ 2000/6.5/7.0

Office Communication Server 2007

Lync Communication Server 2010

Microsoft System Center Configuration Manager

Quest Platform Enterprise Suite (QMME, QMMAD, QCME, QNME) 1

PROFESSIONAL EXPERIENCE

Enterprise Exchange Sr. Administrator • Columbus Networks • Fort-Lauderdale, FL 2015-2018

Designed high availability exchange 2010 /2013 system

HA design For 10000 users with scalability to 20k users

Built in ability for full site fail-over in an active/passive scenario

Created documentation for every step of the design and implementation

Designed SAN storage solution for fully virtualized environment

Performed complex Exchange and AD migration using Dell Quest migration manager(QMMEX)

Performed migration of 5000+ users

Day to day maintenance of exchange and AD environment

Managing replication of 22 AD servers

Performed Microsoft virtualization (VMware ESXi and Hyper-V)

Reorganized AD structure and created group policies

Designed and implemented Windows Server infrastructure

Designed and implemented group policy solutions for AD objects

User Profile creation and deletion/ access rights settings using AD

Implementation of HLB Netscalers to replace TMG

Enterprise Exchange Sr. Architect • Lahey Clinic • Burlington, MA 2015-04/2015

Designed high availability exchange 2010 system

HA design For 12500 users with scalability to 48k users

Built in ability for full site fail-over in an active/active scenario

Created documentation for every step of the design and implementation

Designed SAN storage solution for fully virtualized environment Enterprise Exchange Sr. Engineer/Administrator • Texas Health Resources • Arlington, TX 2012-2015

Designed, planned and implemented medium-large size Exchange deployment of 45,000+ users and 100,000+ AD Objects.

Performed and implemented migration plan from exchange 2007 to exchange 2010

Implemented HA design for exchange 2010

Implemented Site resilient fully scalable 2010 environment

Implementation of UAG.

Performed Microsoft virtualization (VMware ESXi and Hyper-V)

Troubleshot and repaired various problems with Microsoft Exchange Server

Configured Microsoft Systems Center Operations Manager

Designed and implemented Windows Server infrastructure

Designed and implemented group policy solutions for AD objects

Reorganized AD structure and created group policies

Configured Microsoft Cluster Service (MSCS)

Effectively managed critical situations involving the messaging environment

Created and administered Organizational Units, service accounts as well as day-to-day administrative tasks.

Designed and implemented Disaster Recover solutions

Executed project work, including new deployments, upgrades and infrastructure moves

Performed Exchange 2010 Server Patch Management (Service Pack, Hot Fixes & Critical update)

Responsible for providing critical support of the entire corporate messaging environment including implementing, administering, tuning and troubleshooting enterprise scale Exchange Server platforms

3

Microsoft Solutions Analyst • Florida Department of Health • Miami, FL January 2011 – May 2012

Network integration of printers, laptops, scanners and machines

Deployment of multiple images using clonezilla & ghostcast

Daily support of 1500+ users

Profile migrations

User Profile creation and deletion/ access rights settings using AD

Extensive remote phone support using dame ware and go to assist

Hardware replacement and installation

Extensive support of DOH proprietary software

Troubleshooting outlook 2007integrated desktop client for accessing business e-mail, calendars and applications

Cat5e cable patching and testing Cisco/Linksys switch Network Technician • Lennar Corporation • Miami, FL May 2010– December 2011

Network integration of printers, laptops and machines.

Deployment of multiple images using ghostcast

Creation of multiple images

Daily support of 3000+ users

Cat5e cable patching and testing Cisco switches

Profile migrations

Maintaining and troubleshooting TCP/IP environments.

Deploying, Configuring, and maintaining Microsoft Windows 2000-03 Server

Configure and maintain data communication hardware such as routers, hubs, and switches

Diagnosing and resolving network problems and failures

Server migrations, Security Policies and Automated Software Installation

User Profile creation and deletion/ access rights settings using AD

Troubleshooting IBM Lotus Notes integrated desktop client for accessing business e-mail, calendars and applications.

Hardware replacement and installation.

Remote phone support using dameware and go to assist. Network Support Specialist • ITT Tech – Technology Department • Miami, FL January 2006– May 2010

Actively planned and implemented LAN/WAN network design

Efficiently assessed network security issues

Configured Cisco Catalyst 2950 switches -port security implementation, password encryption, and password recovery

Wrote scripts to reset malfunctioning switches

Configured and administrated VLAN network

Proficiently diagnosed and repaired defective Cisco Catalyst 2950 switches

Installed and defined parameters for data communication devices such as routers, hubs and fireboxes

Used Active Directory technology on Windows Server 2003 to assign user policies

Monitored and improved network performance

Accurately documented network support incidents

EDUCATION

Bachelor of Science Degree - Information Systems Security ITT Technical Institute

Miami, FL

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