Computer Operator Administrative Assistant

LETERIA SHARMANE DRISCOLL ***** Brookview Dr. #*** Riverview, MI 48193 313-***-****

JOB TARGET

To obtain a challenging position that will utilize my data entry, payroll and computer skills, with a commitment to excellence, for the continued success of the organization.

SKILLS AND ABILITIES

DATA ENTRY SPECIALIST

Responsible for processing Accounts Payable checks

Enters all information into the General Ledger to correctly record expenses and revenues to the proper

Funding source. This includes, cash receipts, GJE’s, and manual checks

Maintains all reports as needed for Budget, Accounts Payable, and General Ledger

Expenditures Reports

ADMINISTRATIVE ASSISTANT

Utilization of computerized word processing (typing speed 90 wpm)

Data entry on state (MIS) systems (10 key-keystrokes 20,000)

Clerical functions to ensure accurate typing of letters, reports and other office machines

Assisting in the development and implementation of office procedures

Retrieved information from Dictation equipment for transcript

CUSTOMER SERVICE REPRESENTATIVE

Delegated routed mail to correct personnel for dispatch

Manage and directed emotional callers to proper personnel

Manage and service customer complaints system wide

DATA ENTRY OPERATOR

Statistical typing of documents for International shipment

Track and inspected damaged shipments

COMPUTER OPERATOR

Printing of directorial advertising pieces

Assisted in mainframe computers

CONTROL CLERK

Produce and verify count report, device logs, tape drive for account and payroll department

PROFESSIONAL WORK EXPERIENCE

Downriver Community Conference 1996 – Present

Southgate, MI

Detroit Newspaper 1995 – 1996

Detroit, MI

United Parcel Services 1994 – 1997

Detroit, MI

R. L. Polk 1986 – 1994

Taylor, MI

RELATED EXPERIENCE

Additional Secretary experience of six years with Detroit Edison and Blue Cross Blue Shield

EDUCATION AND TRAINING

River Rouge High School 1979

Clerical Curriculum - Diploma

Detroit Business Institute 1984

Keypunch Curriculum – Diploma

References Available Upon Request

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