Assistant Executive
Resume:
Curriculum Vitae
DEBORAH ASIABA JOHNSON
Address: P. O. Box M 599, Ministries – Accra. Mobile: +233-***-***-*** E-mail: ********************@*****.***
Executive Summary
• A resolute and highly focused graduate with the ability to deliver credible and relevant results.
• A team player.
• High emotional intelligence.
• Diversified skill set covering administrative support, client relations, inventory and project management.
• Expert-level proficiency with Microsoft Office (Excel, Word, and PowerPoint).
• Brilliance to constantly keep plans, oversee meetings, and improve customer relations.
• Good communication skills for interacting with internal and external stakeholders. Skills and Abilities
• Proficient in the use of Microsoft Office Tools (Excel, Word, and PowerPoint).
• Ability to develop and maintain professional relationships with internal and external stakeholders.
• Excellent customer orientation with strong business acumen.
• Ability to multitask.
• Ethical, reliable and discreet.
Education and Qualifications
• ACCA Student Membership
Association of Chartered Certified Accountants, UK Part II
• Valley View University
Bachelor of Business Administration (Accounting Option) 2013 – 2017
Work Experience
• Implant Teller (Fixed Term Appointment)
GCB BANK LTD, 37 MILITARY HOSPITAL AGENCY, ACCRA – GHANA. (November, 2019 to Date) Duties includes
• Mobilizing deposit through hospital fees and bills collection.
• Allocating cost fees and bills received to the appropriate department and issuing of receipts.
• Paying of cash collected to the hospital’s designated account on daily basis.
• Assisting customers/patients with their various needs. Curriculum Vitae
• Recovery Officer (National Service Personnel)
SIC LIFE SAVINGS AND LOANS, ACCRA – GHANA. (September, 2017 to August, 2018) Duties included
• Kept an accurate and up-to-date data of past dues and non-performing loans which helped in checks and balances between recovery officers and loan defaulters.
• Negotiated payment with debtors and offered appropriate delinquency resolution tools to reduce the rate of bad debt.
• Improved recovery collection based on personal developed scheduled for defaulters.
• Minimized recovery cost by providing regular statistical reports on aging and non-performing loans and producing daily call reports.
• Client Services Executive (Intern)
STUDENTS LOAN TRUST FUND (SLTF), ACCRA – GHANA. (May, 2016 to August, 2016) Duties included
• Reduced client service cost by receiving and providing relevant information to clients and other stakeholders.
• Improvement and increment of client advisory performance through successfully resolved clients’ complaints with appropriate feedback.
• Improved customer satisfaction and loyalty through offered clients’ advisory services to both existing and prospective clients.
• Finance Assistant (Intern)
VOLTA RIVER AUTHORITY (VRA), TEMA – GHANA. (May, 2015 to August, 2015) Duties included
• Processed third party bills (local) and fuel coupons for payment which helped maintain good supplier relation.
• Filed documents and assisted in stock taking of which I worked with speed and accuracy to help meet deadlines of the team.
Leadership Role
• Assistant Organizing Secretary
STUDENTS’ REPRESENTATIVE COUNCIL (SRC), VALLEY VIEW UNIVERSITY (July, 2016/ June, 2017) Languages Spoken
• English, Twi, Ga and Ga Adangbe
Curriculum Vitae
References
• Mr. Rexford Asamoah – Baidoo
UNIT HEAD - COLLECTION, RECOVERY AND MONITORING DEPARTMENT, SIC LIFE SAVINGS AND LOANS, ACCRA – GHANA.
+233-266-***-**** / +233-*********
• Mr. George Armah
FINANCE OFFICER, VOLTA RIVER AUTHORITY (VRA), TEMA – GHANA.
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