Sales Store Manager

JENELYN ESPOLE SALABANTE

Room ** Al Meriki Building, Hamdan St. Al Markaziyah

Abu Dhabi, United Arab Emirates

Mobile Number: 050-***-****

Email: ************@*****.***

OBJECTIVES:

A responsible and challenging position in a company where my strengths and abilities will be utilized to acquire my personal and professional growth.

WORK EXPERIENCES:

ASSISTANT STORE MANAGER

LIWA Trading Enterprises

Bawabat Al Sharq Mall, Baniyas East Abu Dhabi

November 2016- up to Present.

Deliver excellent service to ensure high levels of customer satisfaction.

Motivate the sales team to meet sales objectives by training and mentoring staff.

Create business strategies to attract new customers, expand store traffic, and enhance profitability.

Hire, train, and oversee new staff.

Respond to customer complaints and concerns in a professional manner.

Ensure store compliance with health and safety regulations.

Develop and arrange promotional material and in-store displays.

Prepare detailed reports on buying trends, customer requirements, and profits.

Create and update records and databases of store’s performance, financial and other data

Submit timely reports and prepare presentations, creating business strategies, developing promotional materials.

Handling office tasks such as filing, generating reporters and presentations, setting up for monthly meetings, and reordering store’s supplies.

Undertake store administration duties such as managing store budgets, monitoring store’s KPI and assuring and keeping it positive against budget and LY performance at all times, updating financial records.

Monitor inventory levels and order new items, store’s shrinkage and action plan how to solve or minimize the said loses.

SALES ASSISTANT, THINK KITCHEN

LIWA Trading Enterprises

Bawabat Al Sharq Mall Baniyas East Abu Dhabi

September 24, 2012- October 2016

Handles the cash register

Handles merchandise returns and/or exchanges from customers

Responsible for the routine store maintenance and up keep

Responsible for receiving, transferring, and inventory of merchandise

Monitors merchandise stocks, replenishment and display inside the store

Sends daily/weekly report sheet

Counts money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change

Receiving deliveries of the stocks and arranging it inside the stockroom.

Calculate total payments received during a time period, and reconcile this with total sales

Resolve customer complaints

Greet customers entering shop

Responsible for shift stocking merchandise

Help customers on the sales floor

Responsible for keeping the store clean and orderly

Do lay out changes as per VM’s guidelines, and keeping all displays organized at all times as per standards.

CASHIER

Robinson’s Supermarket

Bacolod City, Philippines

August 2010 – August 2012

Establish or identify prices of goods

Greet customers and as certain what each customer wants or needs.

Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Exchange merchandise for customers and accept returns.

Sales Promoter, Delonghi Concept Specialist Inc.

SM Appliance Center

Mainstream Business Corporation

Bacolod City, Philippines

March 2009- June 2010

Greet customers and as certain what each customer wants or needs.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Demonstrate to the customer about the features and benefits of the coffee machine being sold.

Assist in the organizing and packaging of the machine

Show how the product is best used.

EDUCATIONAL ATTAINMENT:

TERIARY:

Carlos Hilado Memorial State College

Bacolod City, Philippines

Associate Industrial Technology – Major in Food Trade Technology

SECONDARY:

Victorias National High School

Victorias City, Philippines

PRIMARY:

Nanca Elementary School

Barangay Nanca E.B Magalona, Philippines

SKILLS:

Detail oriented, efficient and organized professional

Familiar with all forms of payment including cash, debit and credit cards

Resourceful, focus and problem solver

Capable of implementing solutions to complex problems

Experienced in working in a fast-paced, pressured environments

Trustworthy, discreet and ethical

Good listening and presentation skills

Persistence and organizational skills

PERSONAL DATA:

Date of Birth: June 26, 1987

Place of Birth: Philippines

Nationality: Filipino

Religion: Roman Catholic

Civil Status: Married

Language Spoken: English, Filipino, basic Arabic

Visa Status: Employment Visa

Passport Number: P2288013A

I hereby attest that all the above information is true and correct.

JENELYN E. SALABANTE

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