Shyam Babu
‘Certified in ITIL Foundation V*’
Mobile +91-967*******
@ *.*******@*****.***
Objective
To work in an Organisation with zeal, sincerity and dedication with an aim of fulfilling the employer’s requirements effectively thus remaining well integrated.
Skills / Knowledge
-Networking
- Strong knowledge in Cisco Network routing and switching.
- Possess adequate Knowledge in Microsoft Server 2016.
-Software Testing
-Strong knowledge in both Manual testing and Automation testing, SDLC (expansion for SDLC- Software Development Life Cycle) and STLC (Software Testing Life Cycle)
-Good understanding of end-to-end process of Test management tools such as Quality Control
-Experience in preparing test cases and test scenario
-Possess adequate knowledge in QTP 9.2, Selenium
- Programming languages – C, C++, Java
- Database system – MySQL
- Operating system – Windows 10 Enterprise, Professional, Windows 7 and Windows 8
Certification
ITIL v3: Qualified in ITIL - Information Technology information Library
Certification for C-programming at Trinity Academy, Thanjavur
Advanced Diploma in Software testing at Amitysoft Technologies, Trichy
Certification for CCNA and MCSA at Systech Hardware and Networking Academy, Trichy
Career History
AR Associate
Omega Healthcare Pvt. Ltd
June 2017 – January 2019
Key Responsibilities:
Responsible for calling insurance companies in United States on behalf of clients and follow up on outstanding claims
Working on the outstanding claims reports received from the client
To ensure that the deliverable to the client adhere to the quality standards
Basic knowledge of Revenue Cycle Management(RCM) of the US Healthcare
Denial documentation and further action
Achievements:
Published a paper with International Journal of Scientific and Engineering Research called ‘Implementation of Automated Attendance System using Face Recognition’
Area of Interest
Data Structures
Database Management System
IT Networking
Academic Project
Automated Attendance System Using Face Recognition – (An Attendance System which integrate Facial Recognition Technology using Principle Component Analysis (PCA) Algorithm)
Co-curricular activities
Undergone In-plant training at BSNL – Bharat Sanchar Nigam Ltd., Thanjavur
Interested in art work / painting, puzzles, sports
Interested in travel – visited Australia for 3 months early in the year 2019
Education & Qualification
Bachelor of Technology in Computer Science and Engineering SastraUniversity, Tiruchirappalli
2011 – 2015
Higher Secondary Education
Kamala Subramaniam Matriculation Higher Secondary School, Thanjavur 2010– 2011